Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 days ago

Hotel Front Office Manager - The Loom Hotel

Coury Hospitality402 open roles

Where
The LOOM Hotel, 400 Knight Street, Warwick, Rhode Island, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHotel Front Office Manager - The Loom HotelCoury Hospitality · The LOOM Hotel, 400 Knight Street, Warwick, Rhode Island, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Coury Hospitality's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

FRONT OFFICE MANAGER DEPARTMENT: Front OfficeREPORTS TO: Director of Front Office / General ManagerSTATUS: Exempt POSITION SUMMARY: The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service, operational efficiency, and adherence to luxury and boutique hotel standards. This role oversees staffing, training, service quality, and financial accuracy while fostering a professional, service-driven culture at the front desk. PRIMARY JOB DUTIES:

Oversee daily front desk operations to ensure seamless guest arrivals, departures, and stay experiences. Lead, train, coach, and evaluate front desk team members to uphold luxury service standards. Develop schedules, manage labor, and ensure adequate staffing levels. Handle escalated guest concerns and service recovery with professionalism and authority. Ensure accurate execution of check-in, check-out, billing, and cash-handling procedures. Monitor room inventory, upgrades, and availability in coordination with revenue and housekeeping teams. Oversee and ensure the timely, accurate delivery of guest amenities, welcome gifts, and special requests in coordination with bell services, housekeeping, and other departments. Maintain compliance with hotel policies, brand standards, and service expectations. Conduct regular audits of guest accounts, reports, and operational procedures. Support budget goals, expense controls, and revenue opportunities at the front desk. Maintain a polished front desk environment and professional team appearance. Ensure adherence to security, privacy, emergency, and safety procedures. Collaborate with housekeeping, bell services, engineering, and other departments to ensure seamless operations. Lead by example, demonstrating exceptional guest service and professionalism at all times.

 

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.    KNOWLEDGE, SKILLS AND ABILITIES:  

Previous front desk leadership or management experience in a luxury or boutique hotel. Strong leadership, coaching, and performance management skills. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Proficiency with property management systems and front office reporting. Strong organizational and time-management skills. Professional demeanor and ability to manage sensitive situations discreetly. Ability to lead in a fast-paced, guest-focused environment.

  PHYSICAL DEMANDS:

Ability to stand and walk for extended periods. Ability to use computers, phones, and standard office equipment. Ability to move throughout the property as needed. Must wear required personal protective equipment per job responsibilities.

    This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Coury Hospitality's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Coury Hospitality's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Coury Hospitality's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.