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Open nowPosted yesterday

Patient Care Representative III

CoxHealth516 open roles

Where
Springfield, MO
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Your applicationOpen nowPatient Care Representative IIICoxHealth · Springfield, MO

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CoxHealth's own form.

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The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. CoxHealth postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted yesterday

CoxHealth median: 20 days open

The posting

Facility:

Home Support: 2240 W Sunset St, Springfield, Missouri, United States of America, 65807






Department:

1297 DME SGF

Scheduled Weekly Hours:

40

Hours:

8-4:30 pm

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times.
  • Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

A Patient Care Representative III will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support office or clinic/hospital settings. Provides 24-hour/day coverage to Home Support customers and triage all calls effectively. They will also be responsible for some referral intake and warehouse duties.Education: ▪ Required: High School Diploma or Equivalent Experience: ▪ No Previous Experience Required Skills: ▪ Must be able to use computer/software systems, phone system in order to transmit orders. ▪ Markets and represents Home Support in a positive and professional manner at all times. ▪ Possesses the ability to communicate as a team when problem solving, discussing comments, ideas and issues with co-workers and supervisors. ▪ Familiar and compliant with regulatory agencies and CoxHealth Home Support policy and procedures as it relates to their job. ▪ Demonstrates timeliness, courtesy, sincerity and patience when dealing with internal and external customers. Maintains a clean and organized work area in order to facilitate timely order placement and easy order tracking Utilizes supplies in an efficient manner and orients and maintains a thorough working knowledge of the warehouse and inventory management systems. ▪ Effectively maintains current knowledge of respiratory and DME equipment and trends related to home care. ▪ Defines hospital emergency codes, OSHA standards, infection control methods and performs lifting principles in completing the job. Practices safety principles in completing job. ▪ Able to communicate the problems/needs of the PCR III job responsibilities and of a patient or customer well and through the appropriate channels ▪ Utilizes current committee structures and formal line of communication to promote problem solving and decision making and to communicate results. ▪ Utilizes standards, guidelines and protocols for optimal care delivery. Incorporate data and information to continually improve care and practice to enhance outcome. ▪ Familiar and compliant with DOT, Joint Commission, OSHA, FDA regulations and CoxHealth Home Support policy and procedure as it relates to their job. Licensure/Certification/Registration: ▪ Required: Must obtain Class E Driver's License within 30 days of hire

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