Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 19 hours ago

Case Administrator, Complaints and Practice Investigations

cpsbc7 open roles

Where
Vancouver, BC V6C 0B4, Canada
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCase Administrator, Complaints and Practice Investigationscpsbc · Vancouver, BC V6C 0B4, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on cpsbc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 19 hours ago

The posting

Full-time, permanent Position summary Reporting to the conduct manager and in accordance with College of Physicians and Surgeons of BC’s policies and procedures, the case administrator is responsible for maintaining complaint files and collaborating with managers and other case administrators with respect to the daily activities of the complaints department. Duties and responsibilities Duties include but are not limited to the following: Maintain complaint files

act as a liaison between all parties involved in each complaint create, open, close and file complaint files send form letters to complainants and physicians complete complaint acknowledgment calls with complainants and subject licensees manage bring-forward system and send form letters accordingly review complaint materials for risks and escalate as necessary review complaint files for completeness, consistency, and accuracy and perform any required redaction of personal information track further actions arising from case conclusions file committee minutes

Provide administrative and clerical support to the complaints department

draft correspondence and other documents or reports attend interviews with physicians, medical contractors and the deputy registrar take clear, legible notes during interviews respond to telephone inquiries from both physicians and members of the public regarding the complaint process assist with the preparation for committee as required scan and save complaint file documents to electronic record other administrative duties as required

Skills and qualifications Required skills and qualifications include:

successful completion of grade 12 supplemented by a two‐year office administration diploma or equivalent combination of education and experience; post-secondary education is advantageous demonstrated ability to work under pressure and deal with diverse members of the public and the profession in emotional situations strong interpersonal skills required to successfully facilitate resolution to complex situations solid understanding of professional regulation and processes an asset a background in health care or familiarity with medical language is preferred working knowledge of Microsoft Office applications including Word, Outlook, Excel and Teams ability to organize and set work priorities ability to work both independently and as a team member ability to maintain a calm demeanor during busy or stressful times ability to exercise good judgment in recognizing scope of authority and protecting confidential information is a must excellent critical thinking, analytical and problem-solving skills high level of attention to detail, with demonstrated ability to multi-task in a fast-paced environment excellent written and verbal communication skills excellent editing and proofreading skills previous experience interfacing with patients or the public is an asset

  The compensation range for this position is $50,574 to $63,217 per year.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against cpsbc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on cpsbc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    cpsbc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.