Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Subsidence - Senior Technical Lead

Crawford278 open roles

Where
United Kingdom
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSubsidence - Senior Technical LeadCrawford · United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Crawford's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Crawford postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted today

Crawford median: 15 days open

The posting

Job Description

Support the Head of Technical in leading the Subsidence technical and field consultants, ensuring the quality of technical decision making, indemnity spend management and operational performance are delivered to market-leading standards. The role has responsibility for assisting in the management of all technical matters within the function, including technical capability development, mentoring, training and succession planning across all teams.

The Senior Technical Lead (Subsidence) will act as a key technical leader for the business, providing oversight, guidance and support to managers, technical specialists and field-based colleagues, as well as clients. Quality, productivity, customer outcomes and both employee and client engagement will be key drivers of the role.

The role will encompass all subsidence claims and will be home based, although occasional UK travel and overnight stays will be required.

Responsibilities

  • Support the delivery of technical performance against client and internal requirements.
  • Assist in overseeing the technical performance, quality and productivity of all field and technical staff, including key suppliers.
  • Support the development and management of a quality assurance and audit programme that drives market-leading performance.
  • Provide technical oversight of claim handling, ensuring consistent, accurate and commercially sound decision making.
  • Act as a referral point for complex, high-value and technically challenging subsidence claims.
  • Ensure operations remain compliant with company procedures, contractual service requirements and external regulatory obligations.
  • Identify technical training needs and assist in the development and delivery of training programmes across the function.
  • Support the implementation of innovative claims solutions, digital tools and process improvements to enhance customer outcomes, reduce claim lifecycle and optimise indemnity spend.
  • Assist in maintaining and developing the subsidence proposition to ensure it remains relevant, competitive and aligned with client expectations.
  • Build strong relationships with clients and participate in discussions relating to technical matters, quality performance and innovation initiatives.
  • Support the implementation of surge and peak event strategies to ensure service continuity.
  • Produce and analyse technical management information, identifying trends, risks and areas for improvement.
  • Promote and support health and safety compliance for all office and field-based colleagues.
  • Drive continuous technical improvement initiatives through coaching, mentoring and knowledge sharing.
  • Monitor technical performance metrics and assist in developing meaningful measures of success.
  • Deputise for the Head of Technical where required, representing the business internally and externally.
  • Maintain a personal level of technical competence, market awareness and credibility consistent with a senior technical leadership position.
  • Support the delivery of strategic objectives and business plans for the Subsidence division.

Qualifications

Essential:

  • Extensive experience within subsidence claims handling, loss adjusting or technical claims management.
  • Strong technical knowledge of subsidence claim investigation, validation, monitoring and repair solutions.
  • Excellent stakeholder management and client relationship skills.
  • Strong analytical and problem-solving abilities.
  • Experience of quality assurance, auditing and performance management processes.
  • Understanding of indemnity spend management and claim lifecycle control.
  • Experience of coaching, mentoring and developing technical colleagues.
  • Knowledge of regulatory, health and safety and compliance requirements relevant to the role.

Desirable:

  • Chartered status or progression towards a relevant professional qualification would be advantageous.
  • Insurance related qualification i.e. Cert CII or Cert CILA
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Crawford's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Crawford's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Crawford's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.