Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 46 days ago

Network Support Analyst

Crescent3 open roles

Where
Los Angeles Office, 11100 Santa Monica Blvd, Los Angeles, California, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowNetwork Support AnalystCrescent · Los Angeles Office, 11100 Santa Monica Blvd, Los Angeles, California, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Crescent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 46 days ago

The posting

Job Summary The Network Support Analyst is responsible for maintaining data communications equipment, responding to desktop support inquiries from end-users, and troubleshooting hardware and software problems. The Network Support Analyst provides quick and efficient technical support without disruption to business flow, and assists in the day-to-day needs involving the installation, configuration, operation, and maintenance of Crescent’s systems hardware, software, and networks at Crescent.   Essential Functions

Provides generalist technology infrastructure support to employees in Crescent’s Los Angeles office

Ensures timely and effective user support for Windows, Office, iOS and Android devices. Ensures workstations are set up in a timely manner, including hardware set up, telephones, printers, etc. Ensure laptop and desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems.

Troubleshoots and resolves end user desktop/laptop issues

Handle service requests from management and end-users related to new installations, changes, repairs, and troubleshooting.

Participates in the configuration, maintenance, support, and repair of Crescent’s networks

Ensures Crescent’s networks, servers, audio visual, and communication lines are working effectively Conducts preventative maintenance and troubleshooting to resolve technical problems Monitors to ensure successful processing Maintains inventory of all hardware and software resources Proactively provides patch management and upgrades to ensure the highest level of support and security.

Successfully partners with vendors and third-party service providers May participate in application testing, evaluation, installation, configuration, and support in coordination with service providers as requested May participate in projects to implement, test, and design various infrastructure components and applications Works with Crescent’s application platforms and performs centralized applications management

Manages the application, interface and reporting environment by working closely with other functional areas to review business needs, review reporting requirements, assess current applications functionality, ensure adequate applications solutions are in place throughout the company, in order to meet business objectives and meet regulatory requirements

Proactively assists in defining the strategic direction for future projects Responsible for preventing, detecting, and solving potential and/or actual applications problems

Responds to and tracks applications incidents Evaluates, implements, monitors and maintains applications Oversees applications training programs Manages third party risk

Policies, Procedures, and Controls

Responsible for developing, implementing, communicating, updating and documenting companywide applications policies and procedures Responsible for educating and guiding others on standards, principles, methodology, and trends

Ensures fulfillment of legal and contractual objectives relating to applications Provides applications reports and metrics to executive management

  Qualifications and Job Requirements

Bachelor’s degree in the field of Computer Science or related area Minimum three years of help-desk experience Understanding of Active Directory and Group Policy Objects Demonstrates a working knowledge of both hardware and software, servers, TCP/IP networking and related network services, storage systems, and other infrastructure technologies Experience in building out, installing, configuring, and monitoring servers and network equipment

Ability to work collaboratively and build effective relationships with all levels of employees, vendors, and service providers

Demonstrates effective verbal communication skills with all levels of the organization, as well as the ability to document technical procedures and solutions to issues Exercises sound judgment and analytical skills in troubleshooting complex desktop/server support issues Able to effectively handle multiple projects simultaneously Demonstrates initiative by identifying and escalating issues as necessary Familiar with the following technologies:

Cisco Firewalls, HP switches, HP servers, powershell scripting, VMware, Citrix, Terminal server, WDS, WSUS, O365, Azure, AWS, Avaya IP telephony, AD, DHCP, DNS, routing

  Working Conditions:

Must be able to lift up to 25 pounds The responsibilities of this position may require employees to be on-call and/or work outside normal business hours

   

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Crescent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Crescent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Crescent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.