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Open nowFirst seen 3 days ago

Billing Service Agent – German C1/C2

Cross Border Talents439 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowBilling Service Agent – German C1/C2Cross Border Talents · Sofia, Bulgaria

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Location: Sofia, Bulgaria Required Language: German (C1–C2) Project/Reference: LHF Start Date: 19 October 2026 Work Schedule: Monday to Saturday, with shifts scheduled between 09:00 and 21:00 Base Salary: €1,636.14 gross per month Billing Skills Bonus: €102.25 gross per month Sales Bonus: Unlimited earning potential – top performers earn more than €1,000 per month Signing Bonus: €1,000 (€500 after training and €500 after six months) Relocation Support: Available

About the Role

We are looking for German-speaking Billing Service Agents to join our team in Lisbon, Portugal. This opportunity is ideal for candidates with strong German communication skills who enjoy assisting customers, resolving billing-related enquiries, and identifying opportunities to provide additional products or services.

You will support customers with billing questions, explain charges and payment information, and deliver a professional customer experience while contributing to sales performance.

Key Responsibilities

  • Assist German-speaking customers with billing enquiries and account-related questions.
  • Explain invoices, charges, payment methods, and billing procedures clearly.
  • Investigate billing discrepancies and provide appropriate solutions.
  • Identify customer needs and recommend relevant products or services when appropriate.
  • Handle customer concerns professionally and maintain high service standards.
  • Ensure accurate documentation of customer interactions and account information.
  • Follow established procedures, quality guidelines, and performance targets.
  • Work towards customer satisfaction and sales objectives.

Requirements

  • German proficiency at C1 or C2 level, both written and spoken.
  • Good communication and interpersonal skills.
  • Strong customer service and problem-solving abilities.
  • Confidence in handling billing-related enquiries and explaining financial information.
  • A customer-focused attitude and willingness to work towards sales targets.
  • Ability to work flexible shifts between 09:00 and 21:00, Monday to Saturday.
  • Previous experience in customer service, billing, or sales is an advantage.

Salary, Bonuses and Benefits

  • Base salary: €1,636.14 gross per month.
  • Billing Skills Bonus: €102.25 gross per month.
  • Unlimited Sales Bonus: Top performers earn more than €1,000 per month.
  • €1,000 Signing Bonus: €500 after completing training and €500 after six months.
  • Monthly meal vouchers.
  • Private health insurance.
  • Fully covered Multisport card.
  • Structured onboarding and continuous learning.
  • Long-term career development opportunities.
  • Hybrid working: Available for top performers after four months, subject to the employer's conditions.

Relocation Package

Relocation support is available for eligible candidates and includes:

  • Two weeks of Airbnb accommodation.
  • Flight ticket reimbursement: Up to €255, paid with the first salary.

Working Conditions

  • Monday to Saturday, with shifts scheduled between 09:00 and 21:00.
  • Full-time position.
  • Start date: 19 October 2026.
  • Initial training and onboarding will be provided.
  • Hybrid working may be available to top performers after four months.

How to Apply

If you speak German at C1 or C2 level and are interested in a billing and sales-focused customer service role with relocation support and attractive performance incentives, we encourage you to apply. Please submit your CV for consideration.

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