The posting
Looking for an experience abroad ? Ready to start a new journey in Lisbon, then this opportunity is for you !
For one of the most popular social media video app you will be responsible of the content moderation.
Together with your colleagues you will be part of a team ensuring a competent and excellent content moderation service, in order to grant that all the platform compliance regulations are followed. You will also provide a friendly customer service experience answering customer’s queries with the intention of questions or doubts regarding the platform policies and/or enforcement appeals, both in Italian and English.
Part of your daily activities will be:
- Reviewing content (videos, image, text and audio);
- Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals;
- Liaising with internal teams to ensure user and brand safety;
- Able to provide services on a 24/7 shift rotation;
- Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
Requirements:
- Fluency in Russian both written and spoken (C1 minimum), with a professional level of English (B2).
- Being in possession of a Portuguese residence card or EU passport
Benefits:
- Competitive salary
- Relocation package with Flight reimbursement once a year; apartment in Lisbon; pick up at the airport; language classes and various internal activities .
- Christmas and Holiday allowances. Paid out by default in monthly installments.
- Health Insurance since day one of the Employment Contract.
- Meal Allowance.
Interested by this opportunity? Apply now or contact me at [email protected] !



