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Open nowFirst seen 3 days ago

Croatian-speaking Customer Support

Cross Border Talents3,043 open roles

Where
Zagreb, Zagreb, Croatia
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Your applicationOpen nowCroatian-speaking Customer SupportCross Border Talents · Zagreb, Zagreb, Croatia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Details

Position: Customer Support (Croatian Market)

Location: Athens, Greece available onsite or remote

Start Dates: 22 December, 1 January, or 30 January

Shift: Rotational 8-hour shifts between 09:00 and 19:00

Work Schedule: 40 hours per week (5 days/week)

Contract Type: Permanent

Monthly Salary: 1,300 - 1,500 gross

Salary Structure: Paid over 14 months per year

Additional Compensation & Benefits:

  • 2 extra salaries (Summer & Easter bonuses)
  • Christmas bonus included
  • Meal allowance provided
  • 3 weeks of fully paid hotel accommodation upon arrival
  • 300 relocation bonus
  • Full assistance with legal hiring documents and local registration

About the Role

Join our team as a Croatian-speaking Customer Service Agent, based in Athens or working remotely within Greece. You'll be part of a friendly, international team dedicated to helping travelers and accommodation partners enjoy smoother, happier experiences every day.

Responsibilities:

  • Handle incoming calls, chats, and emails from customers and partners
  • Research and resolve inquiries efficiently and accurately
  • Support partners with room, rate, and availability questions
  • Provide information using internal systems and tools

What You Bring

  • Fluent in Croatian and English
  • At least 6 months of experience in customer service, hospitality, retail, or F&B
  • Excellent communication and multitasking skills
  • Comfortable with computers and online systems
  • Resident of Greece or willing to relocate with company support

What You Can Expect

  • Supportive and approachable leadership
  • A diverse, inclusive, and community-focused environment
  • Ongoing learning and career development opportunities
  • 25 days of annual leave per year
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  4. Every reply, sorted

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