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Open nowFirst seen 3 days ago

Croation Customer service agent

Cross Border Talents1,223 open roles

Where
Thessaloniki, Central Macedonia, Greece
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Your applicationOpen nowCroation Customer service agentCross Border Talents · Thessaloniki, Central Macedonia, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

Cross Border Talents median: 2 days open

The posting

About the Role

We are looking for Croatian-speaking Customer Service Representatives to join our international team in Greece. You will be assisting customers of leading global brands, providing excellent service through phone, chat, and email all while working remotely from Greece.

If you are relocating from abroad, we offer relocation support to make your move as smooth as possible.

Key Responsibilities

  • Provide high-quality customer service in Croatian via phone, chat, and email.
  • Respond to inquiries, resolve issues efficiently, and ensure customer satisfaction.
  • Follow company procedures, ensuring all interactions meet quality and compliance standards.
  • Maintain accurate records of customer interactions in the system.
  • Cooperate with other departments to resolve complex cases.
  • Participate in training sessions to stay updated on products, tools, and processes.

Requirements

  • Native or fluent Croatian speaker (C1 level minimum).
  • Good level of English (B2 or higher).
  • Excellent communication and problem-solving skills.
  • Computer literate with basic typing and multitasking abilities.
  • Customer-oriented mindset and attention to detail.
  • Previous customer service experience is an advantage, but not mandatory.
  • Availability to work on shifts Monday to Sunday, between 09:00 and 19:00.

What We Offer

  • Remote work in Greece (training and job fully from home).
  • ️ Relocation support for candidates moving from abroad, including: 3 weeks of hotel accommodation close to the office. Up to 300 relocation allowance (first payment). Legal assistance with hiring documentation (candidates must gather and provide the required documents). Note: After the 3-week accommodation period, there is no assistance with real estate agencies.
  • Paid training provided before you start.
  • Competitive salary and performance-based bonuses.
  • A multicultural, supportive, and dynamic work environment.
  • Opportunities for career development within an international organization.

Location:

Greece (Remote work)

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One press. We do the rest.

  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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