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Customer Experience Specialist – German (Athens / Thessaloniki)

Cross Border Talents344 open roles

Where
Thessaloniki, Greece
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Your applicationOpen nowCustomer Experience Specialist – German (Athens / Thessaloniki)Cross Border Talents · Thessaloniki, Greece
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 6 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: first seen 1 hour ago

Cross Border Talents median: 6 days open

The posting

Title: Customer Experience Specialist – German (Athens / Thessaloniki)

Location: Athens, Greece

Sprichst du Deutsch? Starte deine Karriere in Griechenland – im Büro oder von zu Hause!

Based in Athens or Thessaloniki, Greece, with remote options for selected teams.

Become the go-to expert for German-speaking customers of world-class brands in tech, telecom and premium products, and live where others go on holiday.

Why you'll love it

  • Remote work available in selected teams
  • Monthly productivity bonus up to €250
  • Quarterly sales bonus up to €900 in sales teams
  • Transport bonus up to €100 per month for office days
  • Full paid training and nesting with experienced colleagues before you go live
  • Team activities and a supportive environment
  • Room to grow into a cross-skilled expert

What you'll do

  • Help customers by phone, email and chat
  • Solve technical issues with products, devices, apps and online services
  • Assist with accounts, billing, orders, refunds and claims
  • In sales teams: recommend upgrades and keep customers loyal

What you need

  • German native or C1
  • English B2 or higher
  • Good PC skills and typing speed of 25+ words per minute
  • Customer service experience is a plus, but not required for every team
  • Living in Greece, with EU work authorisation

Apply today and start your new chapter in Greece. No cover letter needed!

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