The posting
Are you passionate about helping people and making technology easy to use?
As a Customer Support Representative, you´ll be the voice of an innovative, forward-thinking company that values service excellence. Youll support our customers with real-time solutions, ensuring every interaction leaves them feeling confident and cared for.
What You´ll Do:
- Assist customers with account setup and app navigation
- Troubleshoot and resolve login issues (username/password)
- Guide users through installing or reinstalling our mobile app
- Provide friendly, professional, and efficient support every single time
What You Bring:
- Fluency in German and English (written and spoken)
- Excellent communication and customer-handling skills
- Prior customer service experience is a plus
- Confident using MS Office, email, and web applications
- A genuine interest in technology and eagerness to learn
- Strong problem-solving and analytical skills
- A team-oriented mindset and a positive attitude
- High school diploma or equivalent education
What You´ll Get:
- Virtual training
- Competitive salary and benefits package
- Flexible shifts between 8:00 am and 8:00 pm, Monday to Sunday
- Access to Professional Development & Career Navigation programs
- Ongoing Health & Wellbeing initiatives to support your success
Why You´ll Love Working Here:
We don´t just offer jobs we build careers. Here, you´ll grow your skills, connect with supportive teammates, and make a real impact by helping customers every day.
If you´re ready to bring your language skills, tech-savviness, and enthusiasm to a company that values your contribution
Apply now and let´s grow together!



