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Open nowFirst seen 3 days ago

Customer Service Agent - German Speaker (P)

Cross Border Talents3,190 open roles

Where
Mosta, Northern Region, Malta
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Your applicationOpen nowCustomer Service Agent - German Speaker (P)Cross Border Talents · Mosta, Northern Region, Malta

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Are you a people person with a passion for helping customers and turning every conversation into a great experience? Join a vibrant team, where your German language skills and enthusiasm will shine every day!

What Youll Do

As a Customer Service Agent, youll be the voice of our brand providing exceptional service, resolving queries, and ensuring our customers enjoy a seamless booking experience.

Your day-to-day will include:

  • Handling inbound calls and converting enquiries into confirmed sales
  • Meeting performance goals in sales, quality, and customer care
  • Providing accurate information and assistance across all services
  • Collaborating with teammates and supporting other markets when needed
  • Sharing customer feedback to help us improve our service experience
  • Managing customer complaints professionally and efficiently

What We´re Looking For

We´re looking for a motivated, customer-oriented professional who loves communication and teamwork.

Requirements:

  • Fluent in German (C2) and English (C1)
  • Proficient in Microsoft Office (Word & Excel)
  • Strong communication and sales/customer service skills
  • Thrives in a fast-paced, dynamic environment
  • Team player with great interpersonal skills
  • ️ Able to type at least 25 words per minute

What´s in It for You

We believe great performance deserves great rewards!

Competitive Pay & Growth + Performance Bonus.

Working Hours:

  • Monday to Sunday, between 07:00 19:00
  • Flexible shifts

Contract: Indefinite

Why Join Us?

  • Be part of a multicultural, energetic, and supportive team
  • Enjoy career growth opportunities within a global company
  • Receive ongoing training and professional development
  • Make a real impact by helping customers every day

Ready to Start Your Journey?

If you´re passionate about customer service, fluent in Italian, and ready to grow your career wed love to hear from you!

Apply now vand take the next step toward an exciting future in Malta.

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