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Open nowFirst seen 2 days ago

Customer Service Representative - Dutch Market (Fully Remote) - E

Cross Border Talents3,190 open roles

Where
Patras, Greece, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Service Representative - Dutch Market (Fully Remote) - ECross Border Talents · Patras, Greece, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The posting

Were Hiring! Customer Support Representative Dutch & English (Remote)

Join one of the worlds leading online travel & booking platforms!

Are you fluent in Dutch & English and passionate about helping people explore the world?

This is your chance to become the friendly voice supporting travelers worldwide all from the comfort of your home! ️

About the Role

As a Customer Support Representative, you will assist customers with their travel-related questions, reservations, account issues, cancellations, refunds, and more.

Youll be part of an international team that values empathy, quality, and top-tier service.

This is a fantastic opportunity to grow your career in the travel tech industry while working 100% remotely from Greece.

What Youll Do

  • ️ Support customers via phone, chat, and email in Dutch & English
  • Manage bookings, changes, cancellations & refunds
  • Provide accurate information on services, payments, and policies
  • Deliver an exceptional customer experience every time
  • Work collaboratively to resolve more complex case
  • Meet quality and performance goals

What Were Looking For

  • Fluency in Dutch & English (written & spoken)
  • EU citizenship or Residence Card with Full Market Access
  • Strong communication & problem-solving skills
  • Customer-first mindset and attention to detail
  • Ability to work in a multicultural, international team
  • Prior customer support experience = big plus!

️ Work Conditions

  • Remote within Greece only (no travel/working abroad without approval)
  • Stable high-speed internet (minimum 25 Mbps)
  • Schedule: 8 hours per day, 5 days per week with rotations Mon-Fri 10:00 - 18:30 Sat-Sun 11:00 - 19:30

Contract & Compensation

  • Permanent, full-time contract (40 hours/week)
  • 1,500 gross x 14 salaries/year
  • Performance bonus (details to be confirmed)

Benefits Package

  • 14 salaries annually (including Easter + Summer + Christmas bonuses)
  • Private Health & Life Insurance
  • 25 days annual leave
  • 50 monthly meal voucher
  • Performance bonus opportunities

️Relocation Support (for candidates abroad)

  • Up to 300 gross relocation reimbursement
  • 3 weeks hotel accommodation
  • Full legal & onboarding assistance
  • Arrival 7 days before start date required

Ready to build your career in the travel industry?

Send your CV today and start your journey with a global leader!

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