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Open nowFirst seen 4 days ago

Customer Support Specialist (Danish-speaking) - Fully Remote (P)

Cross Border Talents3,190 open roles

Where
Daugavpils, Latvia, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Support Specialist (Danish-speaking) - Fully Remote (P)Cross Border Talents · Daugavpils, Latvia, Remote

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Are you passionate about creating outstanding customer experiences? Do you enjoy solving problems, supporting customers, and making every interaction count? If you´re fluent in Danish and love working in a dynamic, international environment, this might be the perfect opportunity for you!

We´re looking for a Customer Support Specialist to become the friendly and reliable voice of our client´s brand—supporting customers, boutiques, and partners across Europe, all from the comfort of your home.

What You´ll Be Doing

As part of our client´s customer support team, you´ll play a key role in ensuring smooth and stress-free customer journeys by:

  • Delivering exceptional customer service via phone and email
  • Assisting with new bookings, rebookings, cancellations, and general inquiries (air, rail, hotel, and related services)
  • Handling incoming calls from boutiques and shops, providing timely and accurate solutions
  • Logging interactions in internal systems and ensuring SLA requirements are met
  • Using your product and application knowledge to guide customers confidently
  • Finding tailored solutions for each customer, turning challenges into positive experiences

What We´re Looking For

  • Fluent or bilingual Danish with a strong command of English
  • A customer-first mindset with excellent communication skills
  • Ability to understand and qualify customer needs effectively
  • A flexible, proactive, and solution-oriented attitude
  • Comfortable working in a fast-paced, service-driven environment

What´s In It for You?

We believe great work deserves great rewards. Heres what you can expect:

  • 100% remote work from Latvia
  • Flexible employment options: Full-time (40 hours/week) Part-time available after the full-time training period (50–100%)
  • Rotating schedule, Monday to Friday, between 9:00 AM – 8:00 PM (8.5-hour shifts); Saturday-Sunday, between 10:00 AM – 7:00 PM
  • Competitive salary: €1,600 – €2,000 gross/month
  • Bonus up to €250 gross/month
  • Comprehensive paid training (full-time during training period)
  • Career development programs and professional growth opportunities
  • Supportive, fun, and international colleagues who truly have your back

Location

  • Fully Remote – must be based in Latvia

Ready to make an impact?

Join us and turn every customer interaction into a moment of delight—without ever leaving home. We can´t wait to meet you!

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