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Open nowFirst seen 5 days ago

Customer Support Specialist - English Speaker (P)

Cross Border Talents3,190 open roles

Where
Athens, Greece
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Your applicationOpen nowCustomer Support Specialist - English Speaker (P)Cross Border Talents · Athens, Greece
  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 5 days ago

The posting

About the Role:

We´re looking for someone who thrives on solving problems and creating positive experiences. In this role, you´ll be the first point of contact for customers, providing assistance, guidance, and solutions that make their day easier. Your goal? To turn every interaction into a smooth, stress-free experience.

Key Responsibilities:

  • Respond to incoming calls from customers on behalf of the nations largest home improvement retailer
  • Offer clear, accurate, and detailed information by navigating company tools and resources effectively
  • Address and resolve customer concerns with patience and professionalism
  • Recommend additional services or products when appropriate to support customer needs

Who We´re Looking For:

  • Confident English communication skills (minimum B2 level)
  • Prior customer service experience is an advantage, but not required
  • High school diploma (or equivalent education)
  • Comfortable using digital platforms and software applications
  • Positive, team-oriented attitude with a willingness to learn and adapt
  • Ability to work consistent overnight schedules

What Youll Gain:

  • Competitive base salary plus monthly performance incentives
  • Night shift work schedule with flexibility during peak months
  • A benefits package that may include paid time off, tuition reimbursement, health programs, and wellness incentives
  • Ongoing training, mentorship, and career development opportunities
  • A culture that values inclusion, teamwork, and giving back to the community

Why Join Us?

At our core, we believe great service begins with great people. If you´re ready to bring positivity, problem-solving skills, and a customer-first mindset to a supportive and growth-driven environment, we´d love to hear from you.

Apply today and start building your career with us!

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