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Open nowFirst seen 4 days ago

Czech Customer Service

Cross Border Talents3,043 open roles

Where
Αθήνα, Greece
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Your applicationOpen nowCzech Customer ServiceCross Border Talents · Αθήνα, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Bilingual Czech/English Travel Advisor | Athens Greece - GRE5

BPO_GRE5 · Athens, Attica, Greece · Full-time

Description

At the moment Cross Border Talents is looking for fluent Czech speakers to work in tourism sector for a top hospitality brand in the world. Are you interested in moving abroad?

Your Role as a Customer Advisor:

  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements

Requirements for the Customer Advisor:

  • High School Diploma or Higher
  • Native or Fluent Czech ;
  • Good level of English, C1;
  • Writing speed: 20 words per minute
  • Active Listening
  • Good Problem Solving Skills
  • Strong troubleshooting skills

Benefits

What to Expect:

  • 14 attractive salaries + performance bonus + benefits;
  • Remote possibility within Greece
  • Accommodation in a great hotel for the first two weeks,
  • Relocation support fee
  • signing bonus
  • Private health & life insurance;
  • 25 days annual leave per year
  • Intensive tourism skills and software training
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities
  • Working hours: Monday-Friday 40h per week = is 8 hours per day
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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