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Open nowFirst seen 4 days ago

Especialista de Atendimento ao Cliente | Suporte (P)

Cross Border Talents3,190 open roles

Where
Curitiba, State of Paraná, Brazil
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Your applicationOpen nowEspecialista de Atendimento ao Cliente | Suporte (P)Cross Border Talents · Curitiba, State of Paraná, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Você é apaixonado (a) por ajudar pessoas e quer crescer em uma empresa global? Então essa oportunidade foi feita pra você!

Se você é comunicativo, persuasivo e gosta de resolver problemas, venha fazer parte do nosso time e ajude a transformar cada atendimento em uma experiência incrível. Aqui, você não atende clientes — você cria soluções e constrói relacionamentos.

O SEU DESAFIO NO DIA A DIA

Como Especialista de Atendimento ao Cliente | Suporte, você irá:

Atender clientes por voz e chat, com empatia, clareza e senso de urgência Prestar suporte técnico para conta, cartão e maquininha Negociar acordos e realizar tratativas assertivas, sempre focando na melhor experiência Ofertar produtos financeiros e seguros, identificando oportunidades Registrar atendimentos e acompanhar solicitações até a resolução final Colaborar com o time para manter um alto padrão de qualidade e CX

Atendimento a clientes básicos com foco em solução e vendas.

O PERFIL QUE BUSCAMOS

Procuramos pessoas que sejam:

Investigativas e solucionadoras Comunicativas, com escuta ativa e clareza na fala Persuasivas, com habilidade em negociação Ágeis, com senso de urgência e tomada de decisão Focadas no cliente e na qualidade Críticas, pacientes e boas em gestão de conflitos Capazes de adaptar a comunicação para diferentes públicos

REQUISITOS

Ensino médio completo Idade mínima: 18 anos Experiência com atendimento por voz Boa digitação e habilidade para usar múltiplos sistemas Familiaridade com tecnologia

REMUNERAÇÃO E BENEFÍCIOS

Salário: R$ 1.300,00 a R$ 1.700,00 + variável Escala: 6x1 Horário: Atendimento 24h (disponibilidade para turnos) Local: Presencial – Centro de Curitiba

Benefícios que fazem a diferença: VA/VR flexível (aceito em qualquer lugar) Assistência médica e odontológica Seguro de vida Auxílio creche/babá (até 2 anos) Descontos em faculdades e cursos de idiomas Ambiente moderno e disruptivo (salas de jogos e TV ) Plano de carreira real após 3 meses

Aqui, o seu crescimento é levado a sério. Se você quer aprender, evoluir e fazer parte de um time que valoriza pessoas, essa vaga é pra você.

Candidate-se agora e venha construir sua carreira com a gente!

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

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