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Open nowFirst seen 47 hours ago

Fully remote Customer Support position - Spain

Cross Border Talents3,190 open roles

Where
Barcelona, Spain, Remote
Work mode
Remote
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Your applicationOpen nowFully remote Customer Support position - SpainCross Border Talents · Barcelona, Spain, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 47 hours ago

The posting

Are you a German speaker looking for FULLY REMOTE position from anywhere in Spain, including the islands?

Join our team in a Customer Service position, where you'll professionally address customer inquiries. Enjoy the benefits of Spain rich culture, beautiful landscapes, and vibrant lifestyle. Apply now to be a part of our dynamic team!

Responsibilities

  • Responding promptly to customer inquiries via email or live chat, ensuring clear and professional communication.
  • Handling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution.
  • Providing product and service information to customers, assisting them in making informed purchasing decisions.
  • Processing orders, forms, applications, and requests accurately and promptly.
  • Upselling and cross-selling products or services to existing and potential customers, aiming to meet sales targets.
  • Maintaining detailed records of customer interactions, transactions, comments, and complaints for future reference and analysis.

Requirements

  • Native German
  • Fluent English
  • Experience in Customer Service preferred but not mandatory
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Soft Skills, advanced Active Listening and Engagement
  • Confident, adaptable and Empathetic
  • Pleasant and positive attitude

Benefits

  • Competitive salary package for the Spanish market
  • Performance bonus
  • Health insurance
  • Career growth & development opportunities

Relocation package

  • Flight ticket (500)
  • Assistance with finding accommodation

If you are interested, apply directly or send your CV in English to [email protected]

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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