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Open nowFirst seen 34 hours ago

German Customer Support Agent (Relocation Support Provided)

Cross Border Talents1,737 open roles

Where
Hillcrest, South Africa
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Your applicationOpen nowGerman Customer Support Agent (Relocation Support Provided)Cross Border Talents · Hillcrest, South Africa

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 34 hours ago

The posting

🇩🇪 German Customer Support Agent (Relocation Support Provided)

📍 On-site in Umhlanga, Durban | South Africa

💰 Salary: R20,000 – R25,000/month + benefits

✈️ Relocation support included

🕐 Full-time | Rotational shifts

🌟 Join an international team in sunny Durban!

Are you a German speaker looking for an international career opportunity in a vibrant, coastal city?

We’re hiring Customer Support Agents to work on an exciting global retail project, supporting German-speaking customers while living in beautiful Umhlanga, just minutes from the beach.

If you enjoy helping people, solving problems, and working in a fast-paced, multicultural environment — this role is for you.

🎯 What you’ll be doing

  • Support customers in German via phone, email, and chat
  • Assist with orders, deliveries, returns, and product questions
  • Resolve complaints with empathy and professionalism
  • Escalate complex issues when needed
  • Update and maintain accurate customer records
  • Meet quality standards and customer satisfaction KPIs

✅ What we’re looking for

  • German language level B2–C2 (fluent)
  • Good English communication skills
  • Matric (Grade 12)
  • Valid permission to work in South Africa
  • Clear criminal and credit record
  • Customer service or call centre experience (retail experience is a plus)
  • Strong communication and problem-solving skills
  • Comfortable in a fast-paced environment
  • Open to rotational shifts (including weekends)
  • Basic computer literacy

🎁 What you get

  • Competitive salary package (R20,000 – R25,000/month)
  • Paid training & full onboarding
  • Modern offices in a prime Umhlanga location
  • International retail client exposure
  • Career development & growth opportunities
  • Friendly, diverse team environment

✈️ Relocation Support Included

We make your move easy:

  • 1x flight to Durban before your start date
  • 20 nights of company-paid accommodation

💬 Who thrives here?

People who are positive, customer-focused, adaptable, and excited about working abroad while building an international career.

Ready for your next adventure in Durban? Apply now!

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