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Open nowFirst seen 7 hours ago

Klantenservicemedewerker - Nederlands en Engels

Cross Border Talents1,414 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowKlantenservicemedewerker - Nederlands en EngelsCross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: first seen 7 hours ago

Cross Border Talents median: 2 days open

The posting

Op zoek naar werk in Lissabon, Portugal? Wij zoeken een Klantenservicemedewerker om in een meertalig team te werken voor een internationale klant.

Als Klantenservicemedewerker zorgt u ervoor dat u klanten via telefoon, chat en e-mail te woord staan en hun vragen met zorg en nauwkeurigheid oplossen. Een goede beheersing van het Nederlands is essentieel en wordt elke dag gebruikt.

Belangrijkste taken:

  • Vragen van klanten beantwoorden via telefoon, e-mail en chat, op een professionele en vriendelijke toon.
  • Verzoeken nauwkeurig afhandelen met de beschikbare tools en kennisbank.
  • Elk contact duidelijk registreren in het dossiersysteem.
  • Kwaliteits-, productiviteits- en klanttevredenheidsdoelen behalen.
  • Complexe dossiers volgens het vastgelegde proces doorverwijzen naar het juiste team.

Vereisten:

  • Vloeiend Nederlands, zowel schriftelijk als mondeling.
  • Professionele, vriendelijke en geduldige communicatie.
  • Comfortabel met computers en meerdere systemen tegelijk.
  • Betrouwbaarheid, oog voor detail en teamgeest.
  • Kalm en gefocust blijven in een dynamische omgeving.
  • Goede kennis van het Engels.

Wat wij bieden:

  • Betaalde training voordat u start.
  • Een ondersteunend team en regelmatige feedback van uw teamleider.
  • Doorgroeimogelijkheden en interne carrièrekansen.
  • Een gastvrije, multiculturele werkomgeving.

Locatie en werktijden: Deze functie is gevestigd in Lissabon en biedt werken op kantoor, hybride of op afstand, te bevestigen in het sollicitatiegesprek. Werktijden: 8 uur per dag, 5 werkdagen per week.

Solliciteer via deze vacature. Ons recruitmentteam neemt contact op met geselecteerde kandidaten om de selectiestappen toe te lichten en uw vragen te beantwoorden.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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