The posting
Looking for Czech speaking jobs in Sofia, Bulgaria? We are hiring logistics and delivery advisors to join a multilingual team supporting an international client. In this role you will answer customer questions about deliveries, shipments and order status. Fluency in Czech is essential, and your language skills will be used every day.
Key responsibilities:
- Answer enquiries about delivered, undelivered and delayed shipments.
- Check tracking information and explain next steps to customers.
- Arrange solutions for lost or damaged parcels following procedures.
- Record each case accurately and update the system.
- Meet service and resolution targets.
Requirements:
- Fluent level in Czech.
- Excellent written and spoken command of the languages listed in this advert.
- A professional, friendly and patient communication style.
- Comfort working with computers and several systems at the same time.
- Reliability, attention to detail and a team-first attitude.
- Ability to stay calm and focused in fast-paced environments.
What we offer:
- Paid training and onboarding before you take your first contacts.
- A supportive team leader and clear quality guidance.
- Career development paths and internal progression opportunities.
- A friendly, multicultural working environment.
- Relocation support is available for candidates moving to Bulgaria.
Location and working arrangement: This is an on-site position based in Sofia. Working hours: 09:00 -19:00 Monday-Friday.
How to apply: submit your application for this role through this posting. Our recruitment team will contact shortlisted candidates to explain the selection steps and answer your questions.



