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Open nowFirst seen 3 days ago

Operations Customer Experts (French Speaker)

Cross Border Talents3,190 open roles

Where
Lisbon, Portugal, Remote
Work mode
Remote
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Your applicationOpen nowOperations Customer Experts (French Speaker)Cross Border Talents · Lisbon, Portugal, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Looking for an international opportunity in Lisbon?

We are hiring Operations Customer Experts (French Speaker) to support customers on the Swiss market for a leading international brand.

In this role, you will interact with customers in French and English via phone, email, chat and other digital channels. Your goal will be to understand customer needs, provide the right solutions and deliver an excellent customer experience.

Your responsibilities: Handle inbound customer inquiries and requests Provide information about products and services Troubleshoot devices and coordinate replacements Support order placement and delivery tracking Identify customer needs and recommend relevant products or services Contribute to upselling, cross-selling and lead generation opportunities Build strong customer relationships through professional and efficient support

What we offer: Relocation package (housing support + flights) Health insurance from day one Meal allowance and additional benefits Full training and ongoing support Portuguese language courses and social activities

The position is Hybrid and needs to be done at 100km max of Lisbon.

Requirements: Fluent French (C2) Good level of English Customer-oriented mindset Strong communication skills Comfortable working with digital tools Previous customer service or sales experience is a plus

Applicants must have a valid right to work in Portugal or within the European Union.

Ready to start your next adventure in Lisbon? Apply now!

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