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Open nowFirst seen 7 hours ago

Product Support Specialist - Danish and English

Cross Border Talents1,414 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowProduct Support Specialist - Danish and EnglishCross Border Talents · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: first seen 7 hours ago

Cross Border Talents median: 2 days open

The posting

Looking for Danish and English speaking jobs in Sofia, Bulgaria? We are hiring solutions consultants to join a multilingual team supporting an international client. In this role you will help customers get the most out of digital products with clear, non-technical guidance. Fluency in Danish and English is essential, and your language skills will be used every day.

Key responsibilities:

  • Guide customers through non-technical troubleshooting for apps, payments and services.
  • Explain features, settings and account options in simple language.
  • Handle customer questions by phone, email and chat.
  • Document solutions clearly so they can be reused by the team.
  • Meet quality and resolution targets.

Requirements:

  • Fluent level in Danish and English.
  • Excellent written and spoken command of the languages listed in this advert.
  • A professional, friendly and patient communication style.
  • Comfort working with computers and several systems at the same time.
  • Reliability, attention to detail and a team-first attitude.
  • Ability to stay calm and focused in fast-paced environments.

What we offer:

  • Paid training and onboarding before you take your first contacts.
  • A supportive team leader and clear quality guidance.
  • Career development paths and internal progression opportunities.
  • A friendly, multicultural working environment.
  • Relocation support is available for candidates moving to Bulgaria.

Location and working arrangement: This is an on-site position based in Sofia. Working hours: 10:30 - 19:00 Monday-Friday.

How to apply: submit your application for this role through this posting. Our recruitment team will contact shortlisted candidates to explain the selection steps and answer your questions.

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    The review screen in CV Rocket: how each CV was read, round by round.

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