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Open nowFirst seen 4 days ago

Quality expert reveiwer with German

Cross Border Talents634 open roles

Where
Dublin, Ireland
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Your applicationOpen nowQuality expert reveiwer with GermanCross Border Talents · Dublin, Ireland
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

Cross Border Talents median: 1 days open

The posting

Quality Expert Reviewer – German

Location: Onsite – Dublin City Centre, Ireland

Employment Type: Full-time | Permanent

Start Dates: Various

Department: Client Operations

About the Role

We are currently looking for German-speaking Quality Expert Reviewers to join a fast-growing operations team in Dublin city centre. In this role, you will be responsible for quality reviewing sensitive and high-risk content, ensuring that internal policies, procedures, and quality standards are consistently applied.

This is a fully onsite position with no work-from-home option.

Key Responsibilities

As a Quality Expert Reviewer, your duties will include:

  • Performing quality reviews of content moderation workflows handled by global operations teams
  • Reviewing and assessing content related to: Violence and credible threats Self-harm and suicide Fraud, theft, vandalism, impersonation, and privacy violations Hate speech, bullying, harassment Phishing, spam, malware Child exploitation Nudity, pornography, and sexual solicitation
  • Conducting ID verification and authenticity/access flow reviews
  • Managing escalations and complex edge-case scenarios
  • Supporting high-risk workflows, including: HERO (viral and meme-based content) DOI (Dangerous Organizations)
  • Applying policies with high cultural and regional awareness, ensuring nuanced and accurate decisions aligned with abuse standards and training materials
  • Maintaining high quality, accuracy, and compliance across all reviews

Requirements

To be successful in this role, you must have:

  • Fluent German (spoken and written)
  • Strong English communication skills
  • Proven previous experience as a Content Moderator (mandatory – must be evidenced)
  • Strong critical thinking and decision-making skills
  • High emotional intelligence and resilience when handling sensitive content
  • Ability to work accurately in a fast-paced, policy-driven environment
  • Strong attention to detail and process adherence

Work Schedule & Training

  • Working hours: 40 hours per week
  • Shifts: Fully flexible, Monday to Sunday between 08:00 – 19:00
  • Training: 4 weeks, fully onsite in Dublin
  • Important: No holidays or time-off requests allowed during the first 8 weeks (training period)

Salary & Benefits

  • Annual salary: €37,333
  • Private healthcare insurance
  • Death-in-service cover
  • Annual leave: 20 days + 10 public/bank holidays
  • Pension: 4% contribution
  • Bonus (non-contractual, role-dependent)

Background Checks

Employment is subject to successful completion of:

  • Right-to-Work verification
  • Criminal record check
  • Credit check
  • Any additional role-related checks

Work Location

  • Fully office-based
  • Dublin City Centre
  • No remote or hybrid option available
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