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Open nowFirst seen 2 days ago

Slovak Business Consultant Sofia, Bulgaria (with Relocation Package)

Cross Border Talents1,533 open roles

Where
Olomouc, Czechia
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Your applicationOpen nowSlovak Business Consultant Sofia, Bulgaria (with Relocation Package)Cross Border Talents · Olomouc, Czechia
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The posting

We are currently seeking skilled Slovak speaking professionals to join an exciting international project in Sofia, Bulgaria. This is a great opportunity to work in a fast-paced environment where your contributions can have a lasting impact. You will collaborate with clients from around the world who rely on your expertise. If you are looking to advance your career and take on a new challenge, this role could be the perfect next step.

Requirements

Candidates should meet the following criteria:

  • Fluency in Slovak and English (minimum B1/B2 level).
  • Typing speed of at least 20 words per minute.
  • Starting dates available in July
  • Initial 6- or 12-month contract, with the possibility of renewal.

Salary and Working Hours

  • Monthly salary: €1840.65
  • Work schedule: Monday to Saturday: 9:00 AM – 11:00 PM Sunday: 10:00 AM – 7:00 PM
  • 40 hours per week (8 hours per day) on a rotating shift schedule.

Additional Benefits

  • €25 monthly allowance for transportation and/or internet, paid on top of the base salary.
  • Extra compensation for night shifts, when applicable.
  • €250 bonus for significant life events such as marriage, the birth or adoption of a child, or completing a university degree.
  • Medical plan including health and dental coverage.
  • Life insurance.
  • Multisport Card, partially funded by the employer.
  • Access to discounts on a variety of products and services.

Relocation Package

  • Travel reimbursement of up to €250 after completing six months with the company (provided travel documentation such as e-tickets and invoices are submitted).
  • Hotel accommodation arranged from the employee’s confirmed arrival date.

Key Responsibilities

  • Handle and document customer inquiries received through toll-free support lines.
  • Accurately record customer questions, feedback, and requests in the customer service database.
  • Manage and escalate customer complaints according to the company’s complaint handling procedures.
  • Respond to support calls and emails within the agreed service level agreements (SLAs) and ensure all interactions are properly logged.
  • Diagnose and resolve issues by asking relevant questions and using internal resources and training materials.
  • Provide helpful recommendations and solutions to common issues and frequently asked questions.

👉 If you are a motivated professional with strong language skills and a passion for customer support, we encourage you to apply and take advantage of this opportunity.

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