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Open nowFirst seen 4 days ago

Spanish Travel Advisor Lisbon with relocation

Cross Border Talents1,533 open roles

Where
Castelo Branco, Portugal
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Your applicationOpen nowSpanish Travel Advisor Lisbon with relocationCross Border Talents · Castelo Branco, Portugal

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Location: Lisbon, Portugal Project: Spanish Travel Advisor Employment Type: Full-time

About the Role

We are looking for a Customer Service Representative to join our team in Lisbon and support a leading Travel project. In this role, you will be responsible for delivering high-quality customer support, assisting passengers with inquiries, reservations, travel-related issues, and ensuring an excellent customer experience.

Key Responsibilities

  • Provide professional customer support to airline passengers via designated communication channels.
  • Assist customers with flight reservations, booking modifications, cancellations, and general travel inquiries.
  • Handle customer complaints and resolve issues efficiently while maintaining a high level of service.
  • Accurately document customer interactions and follow internal procedures.
  • Maintain service quality standards and achieve individual and team performance objectives.
  • Stay updated on airline policies, procedures, and promotions.

Requirements

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Problem-solving mindset with strong attention to detail.
  • Flexibility to work rotating schedules, including weekends and public holidays.
  • Fluent Spanish and good communication skills in English.
  • Valid Authorization to work in Portugal

Working Schedule

  • Monday to Sunday
  • Working hours between 08:00 and 21:00
  • 40 hours per week with 2 rotating days off per week

Compensation & Benefits

  • Base Salary: €920 gross per month (paid over 14 months)
  • Attendance Bonus: €25 per month (paid over 11 months)
  • Meal allowance: 7.63euros per day (167.86 per month= 7.63*22days)
  • Full-time employment contract
  • Training and onboarding provided
  • Opportunity to work in an international and dynamic environment within the airline industry
  • Relocation package if applicable

Why Join Us?

This is an excellent opportunity to develop your customer service career while working for a recognized airline brand. You will become part of a multicultural team, gain valuable industry experience, and contribute to delivering exceptional travel experiences to customers.

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