The posting
Title: Team Leader – Dutch (Lisbon)
Location: Lisbon, Portugal
Spreek je Nederlands en wil je een team leiden? Zet de volgende stap in je carrière in Lissabon!
This position is based in Lisbon, Portugal (local candidates only).
Lead a Dutch-speaking customer service team, coach people to grow and make a real impact on results.
Why you'll love it
- A leadership role with real responsibility
- No Sundays: shifts Monday to Saturday, between 09:00 and 22:00
- Work for an international customer experience company in Lisbon
- Grow your career in team management
What you'll do
- Lead, motivate and coach a team of Dutch-speaking agents
- Track team performance and help everyone hit their targets
- Support the team with complex cases and escalations
- Be the link between your team and management
What you need
- Fluent Dutch and English
- Experience leading a team or coaching others (customer service experience is a plus)
- Already living in Lisbon, with EU work authorisation
Ready to lead? Apply today, no cover letter needed!



