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Open nowFirst seen 4 days ago

Technical Customer Service Specialist (Dutch Speaker) EU

Cross Border Talents634 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowTechnical Customer Service Specialist (Dutch Speaker) EUCross Border Talents · Lisbon, Portugal

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

Cross Border Talents median: 1 days open

The posting

Job Title: Technical Customer Service Specialist (Dutch Speaker) Location: Portugal (Relocation Support Available)

About the Role

We are seeking a motivated and customer-oriented Technical Customer Service Specialist fluent in Dutch to join our international team in Portugal. In this role, you will provide first-line technical support and ensure a smooth and positive experience for our customers.

This is an excellent opportunity for individuals who enjoy solving technical issues, working with people, and building a career in a dynamic, multicultural environment.

Key Responsibilities

  • Deliver technical support to Dutch-speaking customers via phone, email, and chat
  • Diagnose and resolve product or service-related issues effectively
  • Assist customers with system navigation and technical troubleshooting
  • Escalate complex issues to specialized teams when required
  • Accurately document customer interactions and solutions
  • Maintain a high level of customer satisfaction through clear communication and professionalism

Requirements

  • Native or fluent Dutch (C1/C2 level)
  • Good command of English (B2 or higher)
  • Strong problem-solving and analytical thinking skills
  • Previous experience in customer service or technical support is a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, team-driven environment

Eligibility

  • EU citizenship OR
  • Valid work permit for Portugal

What We Offer

  • Competitive salary and performance-based bonuses
  • Relocation support for candidates relocating from outside Portugal (flight assistance, accommodation support, and onboarding help)
  • Paid training and continuous development programs
  • Career growth opportunities within an international company
  • Modern workplace and inclusive team culture
  • Health insurance and additional benefits

Why Portugal?

Enjoy a high quality of life, sunny weather, and a welcoming international community. Portugal is an ideal destination to combine career growth with a great lifestyle.

Apply Now

Take the next step in your career and join a team where your language skills and technical expertise truly matter.

We look forward to your application!

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