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Open nowFirst seen 4 days ago

Work in Portugal - Customer Care/German Market (Remote Job with Accomodation)!)

Cross Border Talents3,190 open roles

Where
St. Gallen, Switzerland, Remote
Work mode
Remote
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Your applicationOpen nowWork in Portugal - Customer Care/German Market (Remote Job with Accomodation)!)Cross Border Talents · St. Gallen, Switzerland, Remote

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Want to Relocate to Portugal?

We are looking for German-speaking talents who want to build a career in Customer Operations &

International Support while working in a diverse, multicultural environment in Lisbon.

Position: Customer Support Representative

Location: Remote in Portugal Market: German-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will:

  • Respond to customer requests via email, chat, contact forms, and calls
  • Handle support tickets related to general queries, refunds, or incomplete services
  • Call users to speed up case resolution and improve communication
  • Perform back-office tasks that may involve outbound calls
  • Conduct outbound calls to promote products, collect feedback, and support customer success
  • Maintain accurate records using CRM tools
  • Achieve performance goals and respect deadlines
  • Provide operational feedback and escalate cases when needed

Salary Package With & Without Accommodation

Whats Offered

  • Salary: Up to 1,300 + performance & complexity bonus gross/monthly (14 salaries per year)
  • Relocation Support (exceptional, for candidates moving from abroad)

Accommodation Option:

Studio apartment in a company shared building for up to 12 months

Rent: 280/month, all utilities included (deducted from payslip)

Working Conditions

  • 40 hours/week + 1 hour lunch break
  • 22 vacation days per year
  • If you work on a Portuguese public holiday, you receive a compensation day

Why Portugal?

A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.

Want to apply or learn more? Feel free to message me!

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