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Open nowPosted 12 days ago

Territory Manager

CrossCountry Freight Solutions48 open roles

Pay
$66,000 – $78,000 a year
Where
Oklahoma City OK
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Your applicationOpen nowTerritory ManagerCrossCountry Freight Solutions · Oklahoma City OK

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CrossCountry Freight Solutions's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. CrossCountry Freight Solutions postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 12 days ago

CrossCountry Freight Solutions median: 20 days open

The posting

Job Title:

Territory Manager

Department:

Business Development

Job Status:

Exempt

Compensation:

Direct Reports:

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY: $66,000-$78,000 - Based on education and experience.

REPORTS TO: Senior Director of Field Sales

DIRECT REPORTS: No

LOCATION: Must be located in or near the Oklahoma City, OK or Wichita, KS area

JOB SUMMARY

The Territory Manager is responsible for building and managing a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation through consultative, relationship-focused sales. The Territory Manager will qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. This role will work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages.

ESSENTIAL JOB DUTIES

  • Qualify 25+ inbound leads per week using structured discovery process (1 week qualification period).
  • Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements.
  • Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors.
  • Manage 3-week conversion period with systematic follow-up and proactive customer engagement.
  • Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support.
  • Maintain 50+ retained customer relationships with consistent touchpoints and value-added service.
  • Use CRM daily to track all activities, opportunities, and customer interactions accurately.
  • Follow established sales process and complete assigned tasks within company systems.
  • Coordinate with operations, customer service, and claims teams to resolve issues.
  • Target: $750k annual revenue growth (8-10 new $50k+ customers per year).
  • Identify and qualify truckload opportunities through customer conversations and coordinate introductions to NAL.
  • Cover one or more designated sales territories, traveling as needed to develop new business, service existing accounts, and maintain consistent customer contact within the assigned geographic area(s).
  • Other duties as assigned.

JOB SPECIFICATIONS

Skills and Knowledge

  • Strong interpersonal skills with the ability to effectively engage with individuals from diverse backgrounds.
  • Must possess excellent organizational, communication (written and verbal), analytical, and decision-making skills.
  • 1-3 years of sales experience, preferably in the LTL, logistics, or transportation services.
  • B2B sales experience preferred but not required.
  • Comfortable with technology: CRM systems, mobile applications, Microsoft Office.
  • Ability to work within structured processes.
  • Self-motivated with ability to work independently.
  • Valid driver's license and reliable transportation.

Work Conditions

  • Extensive time out of the standard office environment (60-80%).
  • Ability to travel when necessary.
  • Ability to work irregular hours and/or on weekends as necessary.

BENEFITS

  • Medical, Dental, Vision, and Life Insurance
  • PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
  • 401K Retirement Plan - Match up to 4%
  • Biweekly Pay

#SALES

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