The posting
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
Talent Operations is the function, team members, and processes responsible for enabling the overall talent organization to work more effectively, to execute locally and at scale, and to create new value by incorporating more modern practices, deploying more innovative technologies and delivering more consistent outcomes.
The Talent Operations Coordinator helps to provide support for multiple functional areas across CrowdStrike’s Talent organization. This is a great opportunity for someone who thrives in an all hands on deck environment, can wear multiple hats, enjoys interacting with people, and is passionate about finding ways to support our candidates and employees. The ideal candidate would be someone who can learn quickly, is very detail-oriented, loves finding solutions to problems, and holds confidentiality in high regard. Your work will contribute to maintaining and expanding CrowdStrike’s reputation as an excellent place to interview at, and to work for.
Contract Duration: 6 months
What You’ll Do:
- Process a high volume of offer requests using Workday ATS and act as a subject expert/point of contact for both recruiters and candidates throughout the offer process
- Coordinate and manage candidate interview scheduling and ensure all candidates have a positive interview experience at CrowdStrike by being their main contact throughout their process and ensuring the interview schedule flows smoothly
- Ensure an excellent candidate experience through prompt follow-up and communication throughout the candidate’s life cycle from initial contact to start date
- Assist in management and optimization of recruitment systems and tools, reporting and analytics, new hire document collection and employee referrals
- Create and update candidate profile within Workday and ensure a high standard of data integrity and confidential record keeping
- Assist with job creation and advertisement processes
- Build relationships and collaborate across HR, Finance, IT, Procurement, Legal, Operations and more
- Provide timely resolution for first-level (Tier 1) inquiries, through our Talent Operations ticketing system, from key stakeholders and colleagues through problem identification and resolution in accordance with organization policies and procedures
- Serves as the subject matter expert for Talent processes and procedures guiding candidates, new-hires, and talent partners on the appropriate actions required for submittal
- May assist with other projects as assigned
What You’ll Need:
- Degree in Human Resources Management or related business field coupled with 1-3 years’ experience in Human Resources
- Experience with calendaring/scheduling and continuous improvement
- Familiarity in Talent Operations with modern best-of-breed tools (Workday, DocuSign, Candidate.FYI, ServiceNow etc.)
- Self-starter with initiative, positive attitude, and passion for delivering an excellent candidate experience
- Experience as first line of contact for candidates or customer service related role
- Superb attention to detail required as well as excellent interpersonal, verbal and written skills
- Ability to work cross functionally, perform under tight deadlines, problem solve and adapt in a fast pace environment
- Integrity in handling confidential and sensitive information
- Team player willing to support others with heavy workloads
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
#LI-Remote
CrowdStrike, Inc. is committed to fair compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The hourly rate range for this position for all U.S. candidates is $30 - $40 per hour.
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
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