Skip to content

Open nowPosted 28 days ago

Head of Data Center Operations (Facility Operations)

Crux, Inc.29 open roles

Where
Palo Alto
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHead of Data Center Operations (Facility Operations)Crux, Inc. · Palo Alto
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Crux, Inc.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 28 days ago

The posting

Built to set the gold standard for integrated AI infrastructure

Crux AI is a newly formed, U.S.-based integrated AI infrastructure company created to remove the physical and operational constraints on consequential AI ambitions. Crux brings together power, high-density data centers, TPU silicon, networking, orchestration software, and ongoing operations as one integrated system.

Crux is being capitalized to plan every layer together, develop each one to demanding standards, and operate the whole system with efficiency and reliability. That gives hyperscalers, frontier AI labs, sovereign customers, enterprises, and AI-native companies greater freedom to pursue the AI they are here to create.

WHAT YOU'LL DO

You will own critical facility operations for Crux’s entire fleet — every megawatt of electrical, mechanical, and controls infrastructure our TPU clusters depend on, across owned campuses and third-party colocation sites. You are accountable for uptime: the maintenance programs, operating procedures, compliance regime, and 24/7 site teams that keep high-density, liquid-cooled environments continuously available for AI workloads that do not tolerate thermal or power excursions. You will build this organization from zero — campus facility managers, chief engineers, and critical facility technicians — and set the operating standards every current and future site runs on. Where a colocation partner operates the building, you own the standard they are held to and the audit program that proves it.

In this role, you will:

- Build and lead the fleet-wide facility operations organization — campus facility managers, chief engineers, controls specialists, and 24/7 critical facility technician teams — with staffing templates and coverage models that scale ahead of the capacity ramp.

- Own fleet uptime and facility performance: availability of electrical, mechanical, fire/life-safety, and building automation systems, plus efficiency metrics (PUE, WUE, energy cost per MW) reported to the executive team monthly.

- Author and enforce the operating standards library — SOPs, MOPs, EOPs, change management, and CMMS-driven preventive/corrective maintenance programs — applied consistently across owned and partner-operated sites.

- Define the operating model per site archetype: what we self-perform versus contract (O&M providers, OEM service agreements, colo operator scope), and manage colocation partners to contractual SLAs with a real audit and compliance program behind it.

- Own the construction-to-operations transition fleet-wide: ops acceptance criteria in every commissioning plan, participation through Level 5/IST, first-year tuning of high-density liquid cooling plants, and warranty enforcement.

- Run fleet incident and problem management for facility events — detection, response, root cause, corrective action, and customer communication.

- Own the safety program — LOTO, energized work controls, hazardous energy management, working at height — with zero-compromise standards across employees, vendors, and partner staff.

- Feed operational lessons back into design: sit in design reviews, hold engineering accountable for maintainability and operability, and keep the fleet design standard honest with field data.

SIGNALS OF SUCCESS

After 60 days in this role:

- Fleet operating model is drafted (self-perform/contract boundaries, staffing template, coverage model).

- Operating standards framework and CMMS platform is selected.

- Ops acceptance criteria is embedded in the first site’s commissioning plan.

- Hiring is underway for the first site’s facility leadership.

After 1 year:

- First site is operating with 24/7 coverage under the full standards library.

- Preventive maintenance program live in CMMS with zero overdue critical PMs.

- Incident and change management program is running.

- Colo partner SLA and audit program is in force at partner sites.

EXPERIENCES, ATTRIBUTES AND MINDSET THAT INDICATE A GOOD MATCH

Experiences

- 15+ years in critical facility or data center operations, including 7+ years leading multi-site facility operations organizations at portfolio scale — you have owned uptime for a fleet.

- Deep technical command of electrical (utility through UPS and distribution), mechanical (chilled water, direct-to-chip liquid cooling, heat rejection), fire/life-safety, and building automation/EPMS systems — enough to challenge a chief engineer’s diagnosis on its merits.

- Built or scaled a facility operations program through rapid growth: standards libraries, CMMS deployments, commissioning-to-operations handoffs, and vendor/colo O&M management under contractual SLAs.

Attributes

- Outcome driven and hands-on leadership. Close enough to the work to be useful. This is a builder’s seat, not a supervisory one. You will personally walk the plants, sit in the root-cause reviews, and read the switchgear maintenance reports — not because there is no team, but because at this stage the person accountable for uptime has to be close enough to the work to change it. You hire people better than you at their craft, then stay close enough to know when something is off before it shows up in a report.

- Uptime through discipline, not heroics. You believe availability is produced by procedures, drills, maintenance rigor, and change control — and that a site saved by a heroic 3am intervention is a site whose program failed. You build the system that makes the next incident boring.

Mindset

- High tolerance for ambiguity. The first sites will energize while the standards library is still being written. You absorb that, translate genuine unknowns into concrete near-term priorities, and never manufacture false certainty about readiness the commissioning data does not support.

- AI-agentic first. Fluent with AI agents — or committed to becoming so quickly — and you embed them as first principles in how you and your team work, defaulting to agentic workflows before adding headcount or process.

Nice to have (preferred, not required)

- Hyperscaler facility operations leadership (Meta, Google, AWS, Microsoft) or neocloud fleet operations during a rapid ramp.

- Direct-to-chip liquid cooling plant operations at production scale (CDUs, TCS/FWS loops, water chemistry programs).

- Experience holding colocation operators to SLA across a leased portfolio, including audit and compliance program design.

- Commissioning leadership (Levels 1–5, IST) on mission-critical projects and first-year plant tuning.

- Trade certifications (Electrical, HVAC, Controls), professional engineering license, or military/nuclear power background.

Salary Range Information

The annual salary range for this position has been estimated based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Crux

- We offer generous base, bonus and additional incentive based compensation

- Health, dental, and vision coverage for you and your dependents

- Company-paid life insurance and disability

- Full suite of other optional benefits

- 401(k) Plan with 4% company match

- Hybrid schedule offering four days in-office collaboration paired with one remote workday for focused, individual work

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Crux, Inc.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Crux, Inc.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Crux, Inc.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.