Open nowPosted today

Senior Manager, Digital Transformation PMO, Business Analyst

CSGROUP PTE. LTD.

Pay: SGD 8,000 – SGD 10,000 a month
Where: Central, Singapore

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Your applicationOpen nowSenior Manager, Digital Transformation PMO, Business AnalystCSGROUP PTE. LTD. · Central, Singapore

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This job: posted today

The posting

Our Client is a long-standing General Insurer with strong regional presence. Reporting to the Head of Department, your responsibilities include but not limited to the following:

Establish and maintain the transformation portfolio, initiative inventory, and roadmap.
Facilitate prioritization of initiatives aligned with corporate strategy.
Support delivery of strategic transformation initiatives across business functions.
Provide project management governance, methodologies, templates, and controls.
Monitor project progress, budgets, timelines, risks, and outcomes.
Identify and evaluate AI, automation, and digital innovation opportunities across the organization.
Lead proof-of-concepts and pilot initiatives involving Generative AI, intelligent document processing, workflow automation, analytics, and customer service solutions.
Maintain the company's AI use-case inventory and innovation pipeline.
Collaborate with IT, Risk, Compliance, and Legal to establish responsible AI governance and controls.
Develop baseline metrics and KPIs with Finance and business stakeholders.
Build business cases, cost-benefit analyses, and ROI models.
Track realized benefits against approved targets.
Partner with business leaders across Claims, Underwriting, Distribution, Operations, Finance, Risk, Compliance, and Technology.
Support change management, communications, and training activities.
Manage relationships with technology vendors, consultants, implementation partners, and external service providers.
Ensure contractual deliverables are achieved and knowledge transfer occurs.
Coordinate vendor performance reviews and governance meetings.

Requirements:

Degree in Business, Information Technology, Engineering, Data Analytics, Finance, or related discipline
At least 8 years of experience in PMO management, Digital Transformation, Business Process Improvement, Technology Delivery.

Jerlin Aw Bi Zhi (R1218675)

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Senior Manager, Digital Transformation PMO, Business Analyst

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