Skip to content

Open nowPosted 22 days ago

Lead IT Systems Analyst

CU Direct15 open roles

Pay
$78,600 – $98,200 a year
Where
Irvine, CA, US
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowLead IT Systems AnalystCU Direct · Irvine, CA, US
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CU Direct's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 22 days ago

The posting

Shaping the Future of Lending

With 30 years of fintech leadership, Origence empowers credit unions with innovative SaaS lending solutions that make lending more accessible, efficient, and competitive. We invest in our people and foster a culture of innovation, ownership, and continuous improvement. As we help shape the future of lending, we're leveraging AI to enhance the way we work and create value for our clients, and we're seeking individuals who are excited by emerging technologies and eager to use them responsibly to solve problems and drive impact.

The Lead IT Systems Analyst will lead the team that is responsible for monitoring, responding and resolving alerts and reported incidents. In addition, documenting knowledge articles on resolving alerts, following incident/problem management processes, and system troubleshooting. Responsible for quickly responding to alerts, resolving them, & initiating recovery efforts to prevent and/or minimize system downtime.

The Origence Mindset

At Origence, we are self-aware, adaptable, and relentlessly focused on creating meaningful impact. We think like owners, embrace complexity and ambiguity, challenge conventional thinking, and continuously pursue smarter, more effective ways to solve problems and advance the business. If this mindset reflects who you are, you may be exactly who we're looking for.

How You'll Contribute:

  • Lead the team that monitors Origence systems and act on alerts. Help identify systems & sub-systems which are missing proper alerting. Assist in putting controls in place to be notified when issue is occurring until proper monitoring is implemented.
  • Provide support on reported issues from our customers and internal staff. Troubleshoot and provide resolution/workaround for software application issues. Escalate to 3rd tier support teams as required. Utilize support tools to quickly resolve & recovery from system issues to prevent and/or minimize system downtime.
  • Document knowledge articles on how to resolve alerts, monitor systems, & other relevant support processes, including system workflows & diagrams. Maintain documentation as the software evolves and is released. Provide weekly reports to management relating to tickets, projects, & support work.
  • Keep tickets frequently updated, comply with service level agreements, & ticket standards. Following outlined incident & problem management processes. Ensure understanding of ticket processes and follow the guidelines as outlined by management.

What Makes You a Great Fit:

Education

  • Two year college degree or related industry experience.
  • BS in an IT field is a plus.

Experience

  • A minimum of five years technical experience supporting applications.
  • A minimum of five years technical support experience.
  • Experience with collaborating and coordinating with internal IT teams to resolve application issues.
  • Basic windows architecture knowledge.
  • Basic understanding of relational databases.

Your Strengths & Expertise

  • Problem Solving/Trouble Shooting
  • Willingness to learn new technologies and know when to apply them
  • Can work effectively within a team environment
  • Strong oral, written communication skills, including the ability to communicate effectively with nontechnical users.
  • Ability to work in fast paced / rapidly evolving environment.

Bring your ideas, your curiosity, and your unique perspective. We'll provide the opportunities, tools, and support to help you succeed.

How We Invest in You:

  • 401(k) with 8% Company Match
  • Flexible Work Environment
  • Competitive Paid Time Off
  • Tuition Reimbursement & Education Benefits
  • Comprehensive Health & Wellness Benefits
  • Microsoft Copilot and AI-Enabled Tools
  • Continuous Learning & Development Opportunities
  • A culture of connection, celebration, and growth through employee-driven programs, company events, holiday celebrations (Star Wars Day), monthly town halls, quarterly company meetings, and team traditions like Bring Your Kid to Work Day

Recognizing Your Impact

For this full-time role, the starting salary range is $78,600 - $98,200 per year. Our compensation is designed to be competitive and to reflect the value, experience, and contributions each team member brings to Origence. Offers are usually not made at the top of the range, and each compensation package is assessed carefully based on job-related factors such as relevant experience, skills, qualifications, and geographic location, in compliance with applicable laws.

Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals' qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CU Direct's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on CU Direct's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    CU Direct's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.