Skip to content

Open nowPosted 22 days ago

Program Director

cxb170 open roles

Where
126-43 39th Ave, Flushing, NY 11368, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProgram Directorcxb · 126-43 39th Ave, Flushing, NY 11368, USA
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on cxb's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Reporting to the Assistant Vice President, Programs, the Program Director, Permanent Housing and Tenant Success Services, for LOCATION provides strategic, clinical, and operational oversight for a supportive housing program serving individuals transitioning from shelter into permanent housing. The Program Director provides oversight of day-to-day operations and a multidisciplinary team, ensuring high-quality, trauma-informed services that support housing stability and tenant engagement. They establish program structure, foster collaboration across teams, and support a strong, community-oriented environment. The Program Director utilizes a trauma informed and harm reduction approach to provide case management and social services support to tenants with long histories of homelessness, serious mental illness, substance use, etc.  These critical support services help individuals and families to make the successful transition from homelessness and support long term housing stability. This position is full-time and in-person, generally Monday through Friday, 9:00 AM–5:00 PM, with flexibility as needed to support program operations across sites.   ESSENTIAL DUTIES AND RESPONSIBILITIES:

Successful oversight and performance management of case management, tenant services, and administrative supportive staff, providing regular, structured supervision meetings for direct reports Ensure successful tenant success services, implementing “light touch” case management provided by Housing Retention Specialists for participating tenants during their first year Responsible for implementing supervisory strategies, and systems of accountability to ensure that staff have adequate support, guidance, and oversight at all times Promote effective strategies for case management and tenant services, following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice Manage adherence to program contracts, regulatory requirements, and internal guidelines, ensuring all performance targets and service delivery benchmarks are consistently met Provide support and guidance staff in managing difficult situations and successfully de-escalating conflict Responsible for incident management including implementing effective strategies to help prevent incidents; following all policies, protocols, and best practices for managing an incident when it occurs; developing appropriate follow-up plans; and ensuring the timely and accurate reporting internally and externally as required Promote housing stability by supporting tenant engagement, lease compliance, and collaborate with property management on arrears, inspections, and recertifications Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely Coordinate delivery of care with multiple service providers Maintain strong, collaborative relationships with external partners, including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations Responsible fiscal management of the program budget Perform other duties as assigned 

MINIMUM QUALIFICATIONS:

NYS Licensed Masters Social Worker (LMSW) or LCSW required Minimum 5 years of supervisory experience Experience working in supportive housing or similar settings, and with homeless or formerly homeless populations strongly preferred Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients Experience with crisis intervention, including risk assessments and incident management Ability to work successfully with a wide range of internal and external stakeholders Demonstrated success in working in a fast-paced environment with multiple priorities Ability to delegate and motivate staff to achieve deliverables Ability to communicate (verbally and written) with diverse populations and stakeholders Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; Familiarity with Access-based databases and the ability to learn new programs are required Bilingual (Spanish) preferred

 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against cxb's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on cxb's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    cxb's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.