Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 hours ago

Support Engineer Tier 3

Cymulate16 open roles

Where
Israel
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSupport Engineer Tier 3Cymulate · Israel

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cymulate's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Cymulate postings stay open a median of 28 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 9 hours ago

Cymulate median: 28 days open

The posting

Make Your Mark

Cymulate’s Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.

With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we’re always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.

Cymulate's Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we're always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.

What Does The Team Do?

The Cymulate R&D team are the crucial behind-the-scenes wonders who bring our powerful products to life before releasing them into the world. They are constantly asking how things can be improved, solved, or made easier for our customers. There's no challenge they'll back down from, and we'd never want them to!

What You Will Do?

  • Serve as the final escalation point for complex and critical production issues
  • Take a proactive role in identifying recurring issues, weak points, and improvement opportunities
  • Push for high-quality, long-term solutions, not just short-term fixes
  • Work side-by-side with R&D engineers on debugging, root cause analysis, and permanent fixes
  • Investigate issues across backend services, databases, agents, and customer environments
  • Perform deep analysis of application, system, and agent logs
  • Troubleshoot customer-side agents running as services
  • Analyze and resolve performance, scalability, and stability issues
  • Investigate networking and connectivity issues, including proxies and firewalls
  • Provide technical guidance and mentoring to Tier 2 support engineers
  • Document root causes, technical findings, and recommended solutions

What Will You Have?

  • Strong background as a highly technical support engineer, backend engineer, or production engineer
  • Proven experience troubleshooting complex, distributed systems
  • Strong experience working with logs and observability tools
  • Solid understanding of networking fundamentals (TCP/IP, DNS, proxies, firewalls)
  • Experience debugging proxy-related issues
  • Experience working with Windows, Linux, and macOS
  • Experience with agents or services running on customer machines
  • Highly proactive mindset — takes ownership, anticipates issues, and drives them to resolution
  • A natural pusher for excellence, quality, and engineering best practices
  • Strong debugging, analytical, and problem-solving skills
  • Ability to independently own issues from investigation to resolution

Advantages

  • Background or strong interest in Cybersecurity
  • Experience with endpoint agents, sensors, or security products
  • Experience with cloud-native systems (AWS / Azure / GCP)
  • Familiarity with microservices and distributed architectures
  • Experience working closely with R&D teams
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cymulate's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cymulate's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cymulate's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.