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Open nowPosted 2 hours agoWe saw it 61 min after it went up

Desktop Support Technician (m/w/d) - Norderstedt, Onsite, Deutsch

D-ploy

Where
Norderstedt, SH, Germany
Work mode
On site
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Your applicationOpen nowDesktop Support Technician (m/w/d) - Norderstedt, Onsite, DeutschD-ploy · Norderstedt, SH, Germany
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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 2 hours ago

The posting

D-ploy ist ein IT- und Engineering Solutions Unternehmen mit Standorten in der gesamten EMEA-Region, darunter in der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien und den USA.

Wir liefern innovative IT-Services und -Lösungen für führende Industrieunternehmen und legen dabei besonderen Wert auf Zuverlässigkeit, Effizienz und langfristige Partnerschaften, die die IT-Produktivität und den Geschäftswert unserer Kunden steigern.

Aufgabenbereich

  • Aufbau, Konfiguration und Auslieferung von PCs und Laptops für Endanwender, vor Ort und remote
  • Installation und Einrichtung neuer Arbeitsplätze inklusive Betriebssystem, Standardsoftware und Business Anwendungen
  • Abholung, Austausch und Rücknahme von Hardware im Rahmen von Refresh- und Break/Fix-Prozessen
  • Analyse und Behebung von Hardware- und Softwareproblemen auf Windows-Arbeitsplätzen
  • Unterstützung der Anwender nach Einrichtung und Übergabe der Geräte
  • Bearbeitung von Desk-Side-Supportanfragen und Störungen mit hoher Serviceorientierung
  • Teilnahme an der Rufbereitschaft (ca. ein- bis zweimal pro Monat)

Requirements

  • Mindestens 2 Jahre Erfahrung im Desk-Side- oder Vor-Ort-IT-Support
  • Sehr gute Kenntnisse in Microsoft Windows, MS Office und gängigen Business-Anwendungen
  • Ausgeprägte analytische Fähigkeiten und Troubleshooting-Kompetenz
  • Gute Kommunikationsfähigkeiten und ein kundenorientiertes Auftreten
  • Fließende Deutschkenntnisse (zwingend erforderlich), Englischkenntnisse von Vorteil
  • Bereitschaft, 5 Tage pro Woche vor Ort in Norderstedt zu arbeiten
  • Bereitschaft zur Rufbereitschaft ein- bis zweimal pro Monat
  • Vorlage eines aktuellen Führungszeugnisses

Benefits

  • Breites Spektrum an Aufgaben und Verantwortlichkeiten
  • Freundliches und internationales Arbeitsumfeld
  • Möglichkeiten zur beruflichen Weiterentwicklung
  • Empfehlungsprogramm („Fishing for Friends“)
  • Vom Unternehmen organisierte Events

Is IT in your DNA? Join us and help deliver IT where it counts.

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