Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 12 hours ago

IT Administrator II

Dairy Farmers of America, Inc.620 open roles

Where
Kansas City, KS, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Administrator IIDairy Farmers of America, Inc. · Kansas City, KS, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Dairy Farmers of America, Inc.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 12 hours ago

The posting

General Purpose

Provide day-to-day and project-related technical support to multiple DFA locations within a geographic region, which will require traveling to multiple states. Apply analytical and problem-solving skills to provide second-tier deskside support; this includes installing, diagnosing, repairing, maintaining, and upgrading computer software and hardware products and equipment to ensure optimal workstation performance. Participate and/or lead phases of technology implementations, assisting with corporate software and hardware deployments and working alongside infrastructure teams and senior-level technical team members. Serve as liaison between locations supported, third-party support and equipment vendors, and corporate IT teams on technical matters. Troubleshoot straightforward to moderately complex issues in a timely and accurate fashion and provide end-user assistance. Ensure that employees use company-owned hardware and software in conformance with DFA IT policies. Work independently with moderate direction from senior team members or manager.

Job Duties and Responsibilities

  • Travel to assigned locations on a scheduled basis and as needed for issues and projects
  • Serve as the IT liaison between the business units and IT to ensure all IT requirements are properly defined by gathering input from stakeholders, and develop design solutions for technical initiatives
  • Work with each site to identify their audio and visual needs and work with vendors to provide the business with solutions and lead up the implementation projects and support for those solutions
  • Assist with the management and tracking of all IT hardware assets within the assigned geographical area
  • Assist in project planning, communicate, and lead the execution phase for all projects associated with the locations within the assigned geographical area
  • Assist with the management and execution of all lifecycle projects for hardware and software updates
  • Will require support of some of the Board meetings as well as Dairy Farmers of America’s annual meeting
  • Create and revise all knowledge articles that specifically pertain to the locations within the geographical area
  • Troubleshoot and resolve medium to complex hardware/software problems for PC, Mac, and Mobile devices on Android and iOS platforms
  • Provide white-glove technical support and personalized service to executive leadership and other high-level stakeholders
  • Provide technical support and administration for macOS endpoints, including hardware, operating system, application troubleshooting, software deployment, and user assistance.
  • Provide support for Microsoft 365 access to Teams, SharePoint, and Exchange Distribution Lists and Mailbox Delegation
  • Provide daily technical support to internal customers via phone, chat, email, and occasionally walk by to resolve break/fix issues and tickets
  • Serve as the escalation point for Level 1 service desk team members
  • Assist in the communication and execution of network projects as directed by the network team
  • Accurately record all work, troubleshooting, and communications in incident tickets
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Education and Experience

  • Undergraduate degree or in computer science, information technology, or related curriculum (or equivalent combination of experience and education)
  • 2 to 5 years of desk side break/fix support or related experience (Windows, Apple, MS office)
  • Certification and/or License – may be required during course of employment

Knowledge, Skills, and Abilities

  • Able to work efficiently within a team and self-directed independently with little day-to-day direction
  • Able to demonstrate superior customer service skills
  • Able to communicate and translate technical topics into easy-to-understand concepts
  • Able to communicate clearly and effectively, both verbally and in writing
  • Able to clearly document technical processes
  • Able to proficiently manage and troubleshoot Microsoft desktop operating systems
  • Able to ask direct and logical questions to determine problem causation and follow documented processes to a successful resolution
  • Working knowledge of Active Directory Users and Comp
  • Working knowledge of Apple products including iPhone, iPad and Mac Computers
  • Troubleshooting and management skills of Apple systems
  • Basic understanding of databases and data processing (use of MS SQL and/or Access)
  • Must be able to read, write and speak English

Travel

☒ 50%-75% (up to 2 weeks per month)

An Equal Opportunity Employer including Disabled/Veterans

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Dairy Farmers of America, Inc.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Dairy Farmers of America, Inc.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Dairy Farmers of America, Inc.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.