The posting
Job Description
Manages the coordination, status reporting and stability of ERP and integrated projects. Follows established project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards and meet customer expectations. Develops and manages project planning, tracking key project milestones and adjusting project plans and resources to meet customer needs.
Responsibilities
Analyzes project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects. Plans, schedules and tracks projects; estimates related costs and scope control responsibilities. Manages one or more ERP projects simultaneously, using established methodologies and processes. Identifies, prioritizes and mitigates project risks. Identifies and schedules project deliverables, milestones, and required activities and tasks. Tracks short-term project metrics (for example: schedules variances and customer satisfaction). Supports project chartering process and setup. Reviews the project's medium-term benefits (for example: support business-case process improvement). Provides oversight and control of any external resources contracted to the project. Reviews/approves work plan of external service provider or consultancy contracted to execute project. Performs other duties as assigned.
Qualifications
Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business or in a job-related field of study. Five (5) years of experience in ERP/IT project management managing a range of small-to-midsize projects in an ERP/Information Technology environment, which utilizes multiple subsystems. Preferred PMP certification. Special Requirements/Knowledge, Skills & Abilities: Knowledge of project management methodology and experience or familiarity with major, defined program management approaches (for example, PMI, Prince II or agile). Knowledge of project planning/scheduling tools (for example, Microsoft Project and Open Workbench), with a solid track record of practical application. Knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence. Knowledge of team leadership skills sufficient to facilitate conflict and issue resolution. Skill in exceptional verbal and written communication. Skill in setting and managing customer expectations. Skill in effective influencing and negotiating. Skill in project scheduling, including via automated tools, and can analyze progress and trade-offs. Skill in communication and organization to implement a formal communications plan. Skill in project risk assessment, monitoring and mitigation planning. Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio. Ability to identify project requirements to the necessary level for planning and scheduling purposes. Ability to support PPM process implementation. Ability to estimate the project's effort from functional requirements, working with technical domain experts. Ability to prioritize trade-offs between on-time, on-scope or on-budget delivery. Ability to implement project change process, as appropriate for scope control and change processes. Must possess a valid Texas Driver’s License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Standard office environment. Hay Points/Point Factor: KH: FI2 309 pts, PS: E4 (50%) 157 pts, AC: E1P 152 pts, TTL: 618, KH/PS/AC: 50-25-25, Profile: L Supervisor Signature Date Reviewed by Human Resources/Civil Service on Date 9/2026 Approved by Civil Service Commission on Date 10/19/2026 This job description shows typical requirements of a position within this classification. This description is not intended to be all-inclusive. Individual positions may vary slightly in functions, job dimensions and requirements. Any percentage of time included on each function is only an estimate and may change depending on the specific departmental tasks. Candidates whose disabilities make them unable to meet these requirements will still be considered fully qualified if they can perform the Essential Functions of the job with reasonable accommodation.
