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Open nowPosted today

Security Support Specialist - Systems

daveandbusters2 open roles

Where
Coppell, TX (Corporate)
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Your applicationOpen nowSecurity Support Specialist - Systemsdaveandbusters · Coppell, TX (Corporate)

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. daveandbusters postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted today

daveandbusters median: 1 days open

The posting

Job Description:

The Security Support Specialist (SSS) is responsible for the day-to-day administration, support, and coordination of the company's physical security technologies, including access control, video management (VMS), and burglary alarm systems. The role also assists the Director – Security and the Security Team with store and corporate physical security operations, including vendor management, security guard management, budgeting/invoice management, physical security technology auditing, troubleshooting, and administrative support. This role will work with law enforcement, legal, facilities, security personnel, stores, and others on a wide range of security topics.

Essential Responsibilities

  • Manage the daily operation and support of access control, video management (VMS), and burglary alarm systems, including maintenance, repair, and replacement programs.
  • Be a first responder to store, operations and corporate security needs.
  • Provide administrative support for all store security equipment and security personnel.
  • Assist in providing premium cost-effective security equipment and programs.
  • Manage and fulfill video evidence requests from internal partners, law enforcement, legal counsel, and other authorized parties.
  • Act as a liaison between vendors and field operations.
  • Aids in the implementation of security plans as necessary to include emergency response, crisis and incident management, physical security, and information protection.
  • Assist with and maintain vendor relations and associated expense control.
  • Liaison between Security and IT/Networking.
  • Assist Legal, Risk, and Licensing as necessary.
  • Monitor, report, and address false alarm activations and fines.
  • Monitor, report, and address security camera/burglary/fire alarm equipment problems and issues.
  • Assist in monitoring/reviewing billing to ensure accuracy and timeliness.
  • Assist in researching disputes in billing and service issues.
  • Provide continual field coaching and support on proper use and care of all security equipment.
  • Provide video documentation upon request to law enforcement and internal departments.
  • Provide support in response to robberies, burglaries, security guard deployment, and other security needs.
  • Gain and maintain knowledge of industry trends, current security issues, and related technology.
  • Perform other duties and special projects as assigned.

Minimum Experience and Qualifications

  • College/Technical degree/certificate desired or a minimum of 2 years applicable experience.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Requires strong multitasking and organizational skills.
  • Demonstrated exposure to physical security systems, operations, or programs, with the ability to expand technical knowledge.
  • Network/technical environment experience required; experience with Video Management Systems (VMS) is highly regarded.
  • Genetec knowledge or certification highly regarded.
  • Excellent interpersonal skills.
  • Excellent verbal and written communication skills with strong attention to detail and organization.
  • Authorization to work in the U.S. is required.
  • Potential need to work flexible hours and be available to respond on short notice to include nights, weekends and holidays to support field operations and security.
  • Able to accommodate a flexible, non-traditional work schedule, including rotating workweeks based on business need.
  • Maintain strict confidentiality and professionalism while handling sensitive information.
  • Able to maintain a professional appearance.

WHAT’S IN IT FOR ME?:

Dave & Buster’s is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

  • Exclusive discounts on food and games at D&B & Main Event
  • Paid Time Off (PTO) that increases with tenure
  • 11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year
  • Medical, dental, vision and voluntary benefits
  • Part Time/Full Time benefits available
  • Sub Benefits:
  • Livongo and Telehealth benefits
  • 401k with company match following 6 months of employment
  • Buster’s Legacy Fund (Supports Team Members during difficult Times)
  • Employee Assistance Program (EAP) Offerings
  • Work out facility on-site
  • Employee Power Card | Free Video Games

We work hard, play hard and have FUN!

Salary Range:

40620

-

54160

We are an equal opportunity employer and participate in E-Verify in states where required.

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