Skip to content

Open nowPosted 66 days ago

Technical Customer Advisor (German)

davidkennedyrecruitment130 open roles

Where
Athens, Greece
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Customer Advisor (German)davidkennedyrecruitment · Athens, Greece
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on davidkennedyrecruitment's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.6%30 days
This job: posted 66 days ago

The posting

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Technical Customer Advisor for their office in Athens, Greece.

Position: Technical Customer Advisor

Location: Athens, Greece

Work model: Hybrid

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

  • Manage customer interactions via phone, chat, email and social media channels
  • Identify customer needs and provide professional technical support and troubleshooting guidance
  • Ask relevant probing questions to diagnose technical issues and guide customers through appropriate solutions
  • Build positive customer relationships through clear, professional and effective communication
  • Provide accurate information using internal tools, knowledge bases and support resources
  • Meet individual and team customer service targets and case handling KPIs
  • Record customer interactions, update customer accounts and maintain accurate documentation
  • Follow company communication standards, procedures and customer support policies.

REQUIREMENTS:

  • Native or near-native fluency in German and Greek, both written and spoken
  • Good command of English, both written and spoken
  • Previous experience in customer service or technical support is an advantage
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and active listening skills
  • Customer-focused mindset with the ability to adapt to different customer situations
  • Strong phone handling skills and ability to manage multiple communication channels
  • Ability to multitask, prioritise workload and manage time effectively
  • Good computer skills and ability to work with multiple systems simultaneously.

BENEFITS:

  • Private health and life insurance from Day 1, including dental and eye care
  • Free access to the company gym
  • Daily net meal allowance for office and hybrid employees
  • Fixed working hours for eligible parents with children up to 2 years old
  • Training and ongoing development opportunities
  • And many others!!!
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against davidkennedyrecruitment's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on davidkennedyrecruitment's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    davidkennedyrecruitment's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

  • 3h agoRemote

    Sales Manager - B2B SaaS

    davidkennedyrecruitment

    Lisbon, Portugal; Milan, Italy; Rome, Italy; Berlin, Germany; Athens, Greece; Barcelona, Spain; Bari, Italy; Split, Croatia; Copenhagen, Denmark; Oslo, Norway; Tallinn, Estonia; Limassol, Cyprus; Budapest, Hungary; Florence, Italy; Amsterdam, Netherlands; Stockholm, Sweden; Warsaw, Poland; Kraków, Poland; Lublin, Poland; Opole, Poland; Paris, France; London, United Kingdom; New York, United States; Newcastle, United Kingdom; Newport, United Kingdom; London, United Kingdom; Dubai, United Arab Emirates; Los Angeles, United States; Boston, United States

  • 3h agoRemote

    Senior Affiliate Manager

    davidkennedyrecruitment

    Paris, France; London, United Kingdom; Lisbon, Portugal; Milan, Italy; Rome, Italy; Berlin, Germany; Athens, Greece; Barcelona, Spain; Bari, Italy; Split, Croatia; Copenhagen, Denmark; Oslo, Norway; Tallinn, Estonia; Limassol, Cyprus; Budapest, Hungary; Florence, Italy; Amsterdam, Netherlands; Stockholm, Sweden; Warsaw, Poland; Kraków, Poland; Lublin, Poland; Opole, Poland

  • 3h agoRemote

    AI Video Producer – Senior-Level

    davidkennedyrecruitment

    Paris, France; London, United Kingdom; Lisbon, Portugal; Milan, Italy; Rome, Italy; Berlin, Germany; Athens, Greece; Barcelona, Spain; Bari, Italy; Split, Croatia; Rio de Janeiro, Brazil; Bogotá, Colombia; Copenhagen, Denmark; Oslo, Norway; Tallinn, Estonia; Lima, Peru; Limassol, Cyprus; Medellin, Colombia; Montevideo, Uruguay; Mexico City, Mexico; Budapest, Hungary; Florence, Italy; Amsterdam, Netherlands; Stockholm, Sweden; Warsaw, Poland; Kraków, Poland; Lublin, Poland; Opole, Poland; A Coruña, Spain; Aachen, Germany; Aalborg, Denmark; Aarhus, Denmark; Aberdeen, United Kingdom; Abu Dhabi, United Arab Emirates; Abu Dhabi, United Arab Emirates; Alanya, Türkiye; Alexandria, Egypt; Aleppo, Syria; Aktobe, Kazakhstan; Algarve, Portugal; Loulé, Portugal; Alicante, Spain; Ansan-si, South Korea; Andijan, Uzbekistan; Amstetten, Austria; Ankara, Türkiye; Almería, Spain; Antalya, Türkiye; Antipolo, Philippines; Ariana, Tunisia; Aracaju, Brazil; Antwerp, Belgium; Arequipa, Peru; Asenovgrad, Bulgaria; Ashgabat, Turkmenistan; Asunción, Paraguay; Auckland, New Zealand; Augsburg, Germany; Austin, United States; Antalya, Türkiye; Amadora, Portugal; Almaty, Kazakhstan; Alajuela, Costa Rica; Bắc Ninh, Vietnam; Badajoz, Spain; Badgastein, Austria; Baghdad, Iraq; Baku, Azerbaijan; Bali, Indonesia; Bamberg, Germany; Bangkok, Thailand; Bangkok, Thailand; Basel, Switzerland; Basrah, Iraq; Batumi, Georgia; Batam, Indonesia; Beijing, China; Bedford, United Kingdom; Beirut, Lebanon; Belo Horizonte, Brazil; Belgrade, Serbia; Bengaluru, India; Benin City, Nigeria; Bien Hoa, Vietnam; Bhopal, India; Bern, Switzerland; Binh Duong, Vietnam; Birgu, Malta; Bnei Brak, Israel; Birmingham, United Kingdom; Bogotá, Colombia; Bordeaux, France; Boston, United States; Bologna, Italy; Braga, Portugal; Brasília, Brazil; Brașov, Romania; Bray, Ireland; Brixen, Italy; Brno, Czechia; Bursa, Türkiye; Buon Ma Thuot, Vietnam; Bukhara, Uzbekistan; Seoul, South Korea; Bydgoszcz, Poland; Caen, France; Čačak, Serbia; Caieiras, Brazil; Cagayan, Philippines; Cairo, Egypt; Cali, Colombia; Campinas, Brazil; Campinas, Brazil; Can Tho, Vietnam; Casablanca, Morocco; Carapicuiba, Brazil; Capiatá, Paraguay; Cascais, Portugal; Catania, Italy; Cebu City, Philippines; Celje, Slovenia; Cardiff, United Kingdom; České Budějovice, Czechia; Chelyabinsk, Russia; Chengdu, China; Chiang Mai, Thailand; Chicago, United States; Chiclayo, Peru; Chișinău, Moldova; Chongqing, China; Christchurch, New Zealand; Ciudad del Este, Paraguay; Ciudad de la Costa, Uruguay; Ciudad Juárez, Mexico; Cookstown, United Kingdom; Conlig, United Kingdom; Córdoba, Argentina; Cork, Ireland; Cotia, Brazil; Craiova, Romania; Crete, Greece; Cusco, Peru; Da Nang, Vietnam; Daegu, South Korea; Damascus, Syria; Dashoguz, Turkmenistan; Darmstadt, Germany; Davao City, Philippines; Debar, North Macedonia; Debrecen, Hungary; Derby, United Kingdom; Delhi, India; Dhaka, Bangladesh; Dnipro, Ukraine; Dubai, United Arab Emirates; Dublin, Ireland; Düsseldorf, Germany; Edirne, Türkiye; Edinburgh, United Kingdom; Eindhoven, Netherlands; Eisenstadt, Austria; Essen, Germany; Faro, Portugal; Frankfurt, Germany; Fortaleza, Brazil; Freiburg, Germany; Gdańsk, Poland; Gebele, Azerbaijan; Gebele, Azerbaijan; Gaziantep, Türkiye; Ganja, Azerbaijan; Geneva, Switzerland; George Town, Malaysia; Gothenburg, Sweden; Goiânia, Brazil; Glasgow, United Kingdom; Graz, Austria; Girona, Spain; Guadalajara, Mexico; Guangzhou, China; Gurugram, India; Guatemala City, Guatemala; Gyumri, Armenia; Hamilton, New Zealand; Haiphong, Vietnam; Hamburg, Germany; Haifa, Israel; Hangzhou, China; Hanoi, Vietnam; Hefei, China; Havana, Cuba; Holywood, United Kingdom; Ho Chi Minh City, Vietnam; Hong Kong; Houston, United States; Hyderabad, India; Iași, Romania; Île-de-France, France; Innsbruck, Austria; Ingolstadt, Germany; Islamabad, Pakistan; İstanbul, Turkey; İzmir, Türkiye; Jakarta, Indonesia; Jaipur, India; Jeju-si, South Korea; Jeonju-si, South Korea; Kaiserslautern, Germany; Johannesburg, South Africa; Kandy, Sri Lanka; Kano, Nigeria; Karpacz, Poland; Kardzali, Bulgaria; Karachi, Pakistan; Kaunas, Lithuania; Katowice, Poland; Kerpen, Germany; Khon Kaen, Thailand; Kičevo, North Macedonia; Dublin, Ireland; Klagenfurt am Wörthersee, Austria; Konak, Türkiye; Klang, Malaysia; Konya, Türkiye; Kota Kinabalu, Malaysia; Kraljevo, Serbia; Kragujevac, Serbia; Krasnoyarsk, Russia; Krasnodar, Russia; Krushevo, North Macedonia; Ksamil, Albania; Kyiv, Ukraine; Kumanovo, North Macedonia; Kufstein, Austria; Kutaisi, Georgia; Kyustendil, Bulgaria; La Chorrera, Panama; La Plata, Argentina; Larissa, Greece; Larnaca, Cyprus; Lankaran, Azerbaijan; Leeds, United Kingdom; Nicosia, Cyprus; Lefke, Cyprus; Leicester, United Kingdom; Leibnitz, Austria; Leoben, Austria; Leon, Mexico; Limbourg, Belgium; Liepāja, Latvia; Limerick, Ireland; Linz, Austria; Liverpool, United Kingdom; Ljubljana, Slovenia; Łódź, Poland; London, United Kingdom; Luang Prabang, Laos; Madrid, Spain; Maceió, Brazil; Maastricht, Netherlands; Lyon, France; Lviv, Ukraine; Malacca, Malaysia; Málaga, Spain; Málaga, Spain; Manaus, Brazil; Manchester, United Kingdom; Manila, Philippines; Maracaibo, Venezuela; Marbella, Spain; Maribor, Slovenia; Marrakech, Morocco; Marseille, France; Medellín, Colombia; Melbourne, Australia; Milpitas, United States; Metropolitan City of Naples, Italy; Miskolc, Hungary; Monaghan, Ireland; Mumbai, India; Munich, Germany; Nairobi, Kenya; Namangan, Uzbekistan; Newcastle upon Tyne, United Kingdom; New York, United States; New Taipei City, Taiwan; Nice, France; Niš, Serbia; Novosibirsk, Russia; Nyíregyháza, Hungary; Oeiras, Portugal; Ohrid, North Macedonia; Ostrava, Czechia; Osaka, Japan; Omsk, Russia; Panama City, Panama; Palermo, Italy; Paphos, Cyprus; Pasto, Colombia; Passau, Germany; Patras, Greece; Pattaya City, Thailand; Pécs, Hungary; Pereira, Colombia; Petaling Jaya, Malaysia; Pforzheim, Germany; Phoenix, United States; Phu Quoc, Vietnam; Phuket, Thailand; Pilsen, Czechia; Porto, Portugal; Porto Alegre, Brazil; Plovdiv, Bulgaria; Poznań, Poland; Prague, Czechia; Pristina, Kosovo; Quezon City, Philippines; Puente Alto, Chile; Rangpur, Bangladesh; Rawalpindi, Pakistan; Recife, Brazil; Regensburg, Germany; Rennes, France; Reus, Spain; Riga, Latvia; Rosenheim, Germany; Rotterdam, Netherlands; Ruhr, Germany; Saint Pölten, Austria; Saint-Étienne, France; Saint-Tropez, France; Shanghai, China; Sheffield, United Kingdom; Shenzhen, China; Sibiu, Romania; Sidon, Lebanon; Sintra, Portugal; Sofia, Bulgaria; Stara Zagora, Bulgaria; Strumica, North Macedonia; Stuttgart, Germany; Suzano, Brazil; Sveta Nedelja, Croatia; Swansea, United Kingdom; Sydney, Australia; Taichung City, Taiwan; Taipei City, Taiwan; Tainan City, Taiwan; Tallinn, Estonia; Tartu, Estonia; Taoyuan City, Taiwan; Tbilisi, Georgia; Tel Aviv-Yafo, Israel; Tehran, Iran; The Hague, Netherlands; Thun, Switzerland; Tirana, Albania; Tokyo, Japan; Tijuana, Mexico; Toulouse, France; Tripoli, Lebanon; Trujillo, Peru; Turin, Italy; Tunis, Tunisia; Ulm, Germany; Utrecht, Netherlands; Valencia, Spain; Valletta, Malta; Venice, Italy; Verona, Italy; Vienna, Austria; Vilnius, Lithuania; Vĩnh Phúc, Vietnam; Washington, United States; Wiesbaden, Germany; Würzburg, Germany; Xi'An, China; Yerevan, Armenia; Yokohama, Japan; Zagreb, Croatia; Zadar, Croatia; Zaragoza, Spain; Zürich, Switzerland

  • 3h agoRemote

    Business Development Manager - B2B SaaS

    davidkennedyrecruitment

    Lisbon, Portugal; Milan, Italy; Rome, Italy; Berlin, Germany; Athens, Greece; Barcelona, Spain; Bari, Italy; Split, Croatia; Copenhagen, Denmark; Oslo, Norway; Tallinn, Estonia; Limassol, Cyprus; Budapest, Hungary; Florence, Italy; Amsterdam, Netherlands; Stockholm, Sweden; Warsaw, Poland; Kraków, Poland; Lublin, Poland; Opole, Poland; Paris, France; London, United Kingdom

  • 3h agoRemote

    Performance Marketer Junior · Adult RTB

    davidkennedyrecruitment

    Paris, France; London, United Kingdom; Lisbon, Portugal; Milan, Italy; Rome, Italy; Berlin, Germany; Athens, Greece; Barcelona, Spain; Bari, Italy; Split, Croatia; Copenhagen, Denmark; Oslo, Norway; Tallinn, Estonia; Limassol, Cyprus; Budapest, Hungary; Florence, Italy; Amsterdam, Netherlands; Stockholm, Sweden; Warsaw, Poland; Kraków, Poland; Lublin, Poland; Opole, Poland

  • 3h agoRemote

    Performance Marketer — Senior · Adult RTB

    davidkennedyrecruitment

    Paris, France; London, United Kingdom; Lisbon, Portugal; Milan, Italy; Rome, Italy; Berlin, Germany; Athens, Greece; Barcelona, Spain; Bari, Italy; Split, Croatia; Copenhagen, Denmark; Oslo, Norway; Tallinn, Estonia; Limassol, Cyprus; Budapest, Hungary; Florence, Italy; Amsterdam, Netherlands; Stockholm, Sweden; Warsaw, Poland; Kraków, Poland; Lublin, Poland; Opole, Poland; Tokyo, Japan; Seoul, South Korea; Beijing, China; Taipei City, Taiwan; Hong Kong; Chongqing, China; Bangkok, Thailand; Manila, Philippines; Kuala Lumpur, Malaysia; Singapore; Hanoi, Vietnam; Hanover, Germany; Wuhan, China; Shanghai, China; Hangzhou, China; Mumbai, India; Doha, Qatar; Tel Aviv-Yafo, Israel; Riyadh, Saudi Arabia

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.