The posting
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
What's in Store
Davies North America is seeking an experienced Casualty/Liability Field Adjuster to investigate and evaluate casualty and liability claims in the field. This position is responsible for conducting thorough investigations, gathering statements and documentation, evaluating liability and damages, and preparing clear, timely reports to support the claims-handling process.
The ideal candidate has strong casualty claims experience, excellent investigative and communication skills, and the ability to independently manage field assignments while providing professional service to clients, insureds, claimants, witnesses, and other involved parties.
Must have an active TX (highly preferred) or FL license. This is a 100% commission role. Commission is currently 42%.
Key Responsibilities
- Conduct field investigations of casualty and liability claims, including automobile, general liability, premises liability, and property-related casualty losses.
- Interview insureds, claimants, witnesses, and other relevant parties to obtain detailed statements and facts surrounding each loss.
- Inspect and document accident or loss locations, including photographs and other relevant evidence.
- Obtain police reports, medical documentation, estimates, records, and other information necessary to complete investigations.
- Analyze facts and evidence to assist with determining liability and evaluating damages.
- Identify potential coverage, liability, subrogation, fraud, or recovery issues and communicate findings appropriately.
- Prepare detailed, accurate, and timely investigative reports.
- Maintain organized claim documentation and accurate activity notes.
- Communicate professionally with clients, policyholders, claimants, attorneys, vendors, and other stakeholders.
- Manage an assigned caseload and prioritize field assignments to meet client expectations and deadlines.
- Maintain compliance with applicable state regulations, licensing requirements, client guidelines, and company procedures.
- Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
Skills, knowledge & expertise
- Must have active TX (highly preferred) or FL adjusters license.
- 3+ years of casualty or liability claims adjusting/investigative experience.
- Prior independent adjusting, TPA, or insurance carrier experience.
- Experience handling complex liability investigations and taking recorded statements.
- Multi-state adjuster licensing is a plus.
- Prior experience handling casualty, liability, or field claims investigations strongly preferred.
- Experience investigating automobile liability, general liability, premises liability, or similar casualty claims.
- Strong interviewing, investigation, documentation, and report-writing skills.
- Ability to analyze claim information and clearly communicate investigative findings.
- Strong organizational and time-management skills with the ability to independently manage multiple assignments.
- Excellent written and verbal communication skills.
- Comfortable working independently in a field-based environment.
- Proficiency with claims management systems, Microsoft Office, and mobile technology.
- Valid driver's license and reliable transportation required.
- Ability to travel throughout the assigned territory.
- Appropriate adjuster license(s) required or ability to obtain licensing based on state and client requirements.
Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
- Paid holidays
- Life insurance and short‑term and long‑term disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Essential Functions The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
- Maintain regular and dependable attendance.
- Be available and able to perform job responsibilities during established work hours.
Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.
Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
AI Policy At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [email protected]
