The posting
Join LINQ Services! We are a managed mobile services provider-which means we help other companies manage their company phone plans. We offer services to help reduce costs, simply billing and provide exceptional services to our clients! We are a culture based organization, driven by our core values of Integrity, Team, Perseverance, Family, Goodwill, Celebration and Wow. We are offering a stable, full-time opportunity to join our team as a Fulfillment Specialist in our Pittsburgh (Greentree) office! We’re looking for motivated, dedicated employees whoa re looking to build skills working with inventory and mobile devices. Join LINQ’s Growing Pittsburgh Team! Be part of something big from the very beginning! LINQ is thrilled to invite you to join our recently established Fulfillment team at our brand-new, state-of-the-art Pittsburgh office. This is a unique opportunity to join a new team and to help us shape what delivering on our clients' needs looks like for our fulfillment team If you possess a detail-oriented mindset, a passion for mobile technology, and a desire to cultivate professional skills, this is a great opportunity to grow with us and learn transferable skills that will grow your career. While prior experience in shipping, kitting, or mobile retail is advantageous, we welcome dedicated candidates eager to launch their careers in the mobile services space. In this role, you will support our mobile clients by helping prepare mobile devices for our clients- healthcare workers, businesses, nonprofits, and other organizations who will use these devices to stay connected. In addition, you’ll help us manage device inventory and ensure every order is shipped with precision. You will work within a collaborative environment that prioritizes hands-on training and provides the tools necessary to ensure our clients have excellent experiences with their device management. You May Be a Great Fit If You Have Experience In: · Retail · Customer service · Shipping and receiving · Package handling · Inventory management · Call centers · Technology sales · Administrative support · Military service Compensation: This is an hourly, non-exempt position. Base rate of pay will be $20.17-22.11/hr. (Roughly $42,000-46,000 annually) with occasional pre-approved overtime possible. This position may be eligible for performance-based incentives that will be paid at company discretion. Work Location and Schedule: This position is based in our Pittsburgh (Greentree), PA office. Our office has free parking and is accessible via public transportation. This is a fully in-person role requiring the ability to work from the office Monday-Friday. Position is typically scheduled for 9:30AM-6:30PM. As our Fulfillment Specialist, you will: ● Prepare smartphones, tablets, and accessories for shipment, including installing screen protectors, cases, recording device ID numbers. ● Package and label orders accurately. ● Track inventory and maintain organized records. ● Help ensure customers receive the correct devices and equipment. ● Work with team members to solve customer issues. ● Learn industry-leading mobile technology and device management systems. ● Work in our Pittsburgh, PA warehouse five days a week. The nature of this role requires on-site work. Requirements What We're Looking For: ● High School diploma or equivalent educational experience ● 1 year of prior experience in shipping, warehousing, retail, customer services, logistics, tech support or other related experiences preferred ● Familiarity with smartphones and tablets is helpful. Training will be provided on company systems and processes. ● Customer service skills with a focus on resolution and follow through. ● Comfortable using computers and learning to use new software programs ● Team player mentality, able to work with all people. ● A desire to learn and willingness to always help. ● Reliably perform job-related tasks, finishing assigned projects to meet deadlines. ● Skilled at developing positive relationships and rapport with all clients and LINQ team members. ● Ability to think analytically to identify trends and take appropriate actions. ● Demonstrated detailed orientation, organizational, prioritization and time management skills; experience building daily/weekly structure in schedule. ● Ability to work a flexible schedule to meet business needs and performance requirements. ● Must be able to commute to our Pittsburgh, PA office each workday. ● Employment is contingent upon completion of a background screening consistent with applicable laws and business requirements. We encourage applicants from diverse backgrounds to apply, including individuals transitioning careers, recent graduates, veterans, workforce development program participants, and candidates with transferable skills. If you meet most of the qualifications and are excited about the opportunity, we encourage you to submit an application. Benefits This is a full-time, fully in-person position offering competitive hourly compensation, a consistent Monday-Friday schedule, strong benefits and the excitement of joining a company that is actively investing in the Pittsburgh community. We also invest in you and help build skills that will let you launch your career at LINQ and beyond. Why Join LINQ? At LINQ, we believe in investing in our people. As a new team member in our Pittsburgh location, you will enjoy a collaborative company culture where your voice is heard and your growth is prioritized. We offer career advancement paths, hands-on training in the latest mobile technology, and the excitement of working in a fast-paced environment where every day brings new opportunities to excel.
