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Open nowPosted 10 hours ago

Commercial Assistant / Customer Service Representative

Davis Machine

Pay
$24 – $30 an hour
Where
Euless, TX, United States
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Your applicationOpen nowCommercial Assistant / Customer Service RepresentativeDavis Machine · Euless, TX, United States

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Davis Machine's own form.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 10 hours ago

The posting

Davis Machine- Commercial Assistant / Customer Service Representative

Location: Euless, Texas Employment Type: Full-Time, Non-Exempt Workplace: On-site Pay Range: $24.00–$30.00 per hour

About the Role

Davis Machine is seeking a Commercial Assistant / Customer Service Representative to support our fittings commercial team. This position will play an important role in supporting customer sales orders, quotations, RFQs, customer communications, and day-to-day sales administration.

The ideal candidate is organized, detail-oriented, responsive, and comfortable communicating with both customers and internal teams. This role requires the ability to manage multiple priorities while ensuring customer requests, orders, and inquiries are handled accurately and in a timely manner.

Responsibilities

  • Enter and maintain customer sales orders and related information in JobBOSS.
  • Review customer orders for accuracy and completeness and communicate questions or discrepancies as needed.
  • Maintain accurate sales order records and process order changes.
  • Respond to customer order status and delivery inquiries by coordinating with internal departments.
  • Assist with preparing, entering, tracking, and distributing customer quotations and requests for quote (RFQs).
  • Gather information needed to support timely and accurate customer quotations.
  • Maintain quote records and assist with follow-up on open quotations.
  • Serve as a professional day-to-day contact for customer questions, requests, and order-related communications.
  • Provide timely and courteous follow-up to customers.
  • Escalate customer concerns or issues to the appropriate commercial or management representative when necessary.
  • Maintain organized records of customer orders, quotations, correspondence, and related commercial documentation.
  • Coordinate with internal departments to support customer requirements and commitments.
  • Provide general administrative support to the commercial and sales teams.
  • Perform other commercial, customer service, and sales support duties as assigned.

Requirements

  • Previous experience in customer service, sales support, order entry, commercial administration, or a related role preferred.
  • Experience working in a manufacturing environment preferred.
  • Experience with JobBOSS or a similar ERP/manufacturing system is a plus.
  • Strong verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities and follow through on commitments.
  • Comfortable communicating directly with customers and working cross-functionally with internal teams.
  • Proficiency with standard Microsoft Office applications.

Compensation

The pay range for this position is $24.00–$30.00 per hour, depending on experience, qualifications, and demonstrated skills.

Benefits

Davis Machine offers a comprehensive benefits package to eligible full-time employees, including:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO)
  • Paid holidays
  • Company-paid life insurance
  • Short-term and long-term disability coverage

If you are organized, customer-focused, and interested in supporting a growing manufacturing organization, we encourage you to apply.

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    An application in CV Rocket: every answer filled in on the employer's form.

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