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Open nowPosted today

Generalist, Customer Service, SME Banking

DBS1,420 open roles

Where
One Island East
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Your applicationOpen nowGeneralist, Customer Service, SME BankingDBS · One Island East

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on DBS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. DBS postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

DBS median: 15 days open

The posting

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities:

A Customer Service Officer, key responsibilities will include, but are not limited to:

  • Guiding customers through the account opening process for various banking products and services.
  • Ensuring all necessary forms are completed correctly and explaining product features clearly.
  • Facilitating a smooth and efficient onboarding experience for new clients.
  • Conducting Enhanced World-Check Screening (EWSS) and checking caution lists to identify and mitigate potential risks.
  • Assisting RMs for input credit applications, ensuring all required documentation is accurately.
  • Collaborating with relevant departments for further processing and loan execution.

Requirements:

  • Degree holder with majors in business, economics or finance is preferred.
  • Ability to communicate with internal and external departments
  • Good PC skill and good teamwork spirit

Location:

The Center

Job:

Customer Service

Schedule:

Regular

Employee Status:

Full time

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on DBS's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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Why it works

3×

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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