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Open nowPosted 20 hours ago

VOC-用户调研

dcar/referral696 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen nowVOC-用户调研dcar/referral · Beijing, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on dcar/referral's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. dcar/referral postings stay open a median of 6 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 20 hours ago

dcar/referral median: 6 days open

The posting

1. 负责用户NPS研究，BHT研究，包括指标体系设计、调研执行、数据分析、驱动因素拆解及长期趋势追踪。 2. 围绕产品体验、用户需求、内容消费、购车决策等方向开展专项研究，为产品优化和业务决策提供洞察。 3. 综合运用问卷、用户访谈、可用性测试、数据分析等研究方法，识别用户体验问题及潜在机会。 4. 推动研究结论转化为可执行的产品或业务方案，并持续跟踪改进效果。 5. 与产品、运营、数据分析、客服等团队协作，建立用户反馈收集、分析及闭环机制。 6. 沉淀用户研究方法、用户画像及相关知识资产，提升团队对用户的理解。

1. 本科及以上学历，心理学、社会学、统计学、市场研究等相关专业优先。 2. 具备3-5年用户研究、消费者研究或市场研究经验，有独立负责完整研究项目的能力。 3. 熟悉NPS研究方法，能够完成问卷设计、数据分析、影响因素识别及改进建议输出。 4. 熟练掌握定性和定量研究方法，具备较强的访谈、分析和研究报告撰写能力。 5. 具备良好的业务理解和跨团队协作能力，能够推动研究结论落地。 6. 对用户需求敏感，逻辑清晰，能够从复杂信息中提炼关键问题和机会。 加分项 - 有汽车、内容平台、互联网产品或消费者决策类研究经验。 - 有NPS体系搭建、用户体验监测或VOC分析经验。 - 熟悉SQL、SPSS、Python等数据分析工具。

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    The review screen in CV Rocket: how each CV was read, round by round.

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