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Open nowPosted 37 days agoWe saw it 119 min after it went up

Staff Integration and AI Engineer (Order-to-Cash)

DDN104 open roles

Pay
$155,000 – $235,000 a year
Where
New York Office
Work mode
Hybrid
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Your applicationOpen nowStaff Integration and AI Engineer (Order-to-Cash)DDN · New York Office

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. DDN postings stay open a median of 56 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 37 days ago

DDN median: 56 days open

The posting

Role summary

The Staff Integrations and AI Engineer (Order-to-Cash) will be the technical lead for integrations across DDN’s Order to Cash ecosystem. This hands-on role will partner closely with Deal Desk, Order Management, Fulfillment, Billing, and Revenue stakeholders while serving as a primary technical lead in support of our GTM Business Systems team to design, build, support, and evolve secure, scalable integrations and automations in Order-to-Cash

You will balance proven integration patterns with modern API-driven automation, including AI-enabled workflows, in a fast-paced and evolving environment.

What you’ll do

- Lead the end-to-end design, development, testing, deployment, and support of integrations between SFDC and downstream finance and fulfillment systems, vendors, and enterprise platforms

- Partner directly with Deal Desk, Order Management, Fulfillment, Billing, Revenue, and GTM Business Systems stakeholders to translate business needs into clear, supportable technical designs and data flows

- Build and enhance integrations using SFDC tools like Platform Events, Change Data Capture, SOQL, and Bulk API

- Develop integrations and automations using REST and SOAP APIs, JSON, XML, and GraphQL where appropriate

- Use integration-platform-as-a-service technologies, including Workato, to orchestrate workflows across SFDC and adjacent systems such as Oracle EBS and Workday Financials

- Provide technical leadership and pragmatic guidance on best choice integration ( iPaaS, Google Cloud Functions, Flows, etc…) tool for Order data movement depending on the use case

- Design innovative, API-based automations that responsibly incorporate AI capabilities while maintaining strong security, reliability, and operational controls

- Own integration troubleshooting, monitoring, root-cause analysis, and production support; improve resiliency, observability, and documentation over time

- Establish and maintain technical specifications, field mappings, test plans, deployment runbooks, and integration documentation

- Participate in Workato release-impact analysis and testing, identifying enhancements and risks across the integration landscape

What we’re looking for

- 5+ years of hands-on integration development experience, with a strong focus on SFDC, Workato (Preferred), and Order-to-Cash

- Demonstrated experience leading integration work from requirements through design, development, testing, deployment, and post-production support

- Practical expertise with Workato, SOQL, Bulk API, Platform Events and Change Data Capture, and SFDC security

- Natural curiosity and desire to learn, grow, and share.

- Strong experience with XML, JSON, REST APIs, SOAP APIs, and API-based system integration patterns

- Experience with iPaaS technologies, preferably Workato or a comparable platform.

- Solid understanding of Order-to-Cash business processes and data domains, such as Opportunity Management, Quoting, Order Management, Fulfillment, and Billing

- Strong customer service and ability to communicate technical concepts, data tradeoffs, and delivery risks clearly to both business and technical partners.

- Strong analytical and problem-solving skills, with a high level of ownership and attention to data quality, security, and reliability

- Comfortable operating in a global and fast-paced environment, prioritizing across concurrent initiatives, and moving between standard connector implementations and novel automation challenges

Nice to have

- Experience building AI-enabled workflows through APIs, including safe and scalable integration of AI services into business processes

- Experience with Claude Code, command-line tooling, or developer productivity automation

- Experience supporting global or multi-country finance and sales environments

- Current or prior Workato Certification

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