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SALES ASSOCIATE UGG PRINTEMPS HAUSSMANN

Deckers Brands359 open roles

Where
Paris, France
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Your applicationOpen nowSALES ASSOCIATE UGG PRINTEMPS HAUSSMANNDeckers Brands · Paris, France
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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. Deckers Brands postings stay open a median of 51 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted yesterday

Deckers Brands median: 51 days open

The posting

UGG Vendeur à temps plein, - Printemps Haussamann

À propos de UGG

Chez UGG, une division de Deckers Brands, nous existons pour transformer la vie de nos clients

et celle des autres en partageant notre passion et notre amour pour UGG. Nous sommes animés

par une mission claire : donner vie à la marque UGG à travers chaque interaction et faire évoluer

les idées de l'industrie en offrant des expériences que nos clients désirent. En tant que membre

de la famille Deckers, vous représentez nos marques et offrez des expériences d'achat uniques

et personnalisées.

Description

En tant que vendeur UGG, vous créez des expériences d'achat personnalisées pour nos clients

afin de les fidéliser à la marque. Vous comprenez l'importance de modeler notre programme de

formation au service et vous accueillez les clients rapidement et avec courtoisie lorsqu'ils

entrent dans le magasin. Vous veillez à ce que toutes les questions des clients soient traitées

avec précision et à ce qu'une réponse leur soit apportée avant qu'ils ne quittent le magasin. Vous

fournissez un service exceptionnel du début à la fin, y compris en communiquant efficacement

notre politique de retour. Vous maintenez une attitude positive et joyeuse avec les clients et les

membres de l'équipe et vous faites la promotion du magasin et de l'image de marque dans

toutes vos interactions, y compris en respectant un code vestimentaire. Vous offrez un service à

la clientèle exceptionnel aux clients en magasin et à ceux qui vous appellent au téléphone.

Compétences de base

• Assurer le plus haut niveau possible de service à la clientèle

• Donner la priorité à la formation à la connaissance de la marque et des produits dans les

interactions avec les clients

• Communiquer efficacement avec les clients, les membres de l'équipe, la direction et les

parties prenantes de l'entreprise.

• Contribuer à une équipe et coopérer pour atteindre les objectifs.

• être polyvalent dans un environnement en évolution rapide

• Répondre aux situations problématiques avec professionnalisme

Qui êtes-vous ?

• Un communicateur naturel qui transmet la vision et la mission des marques UGG et

Deckers.

• Motivation pour le travail en équipe et esprit d'initiative

• Vous avez l'esprit de résolution de problèmes et abordez les défis avec agilité.

Nous aimerions connaître le point de vue de personnes ayant :

• Une expérience préalable dans le Retail est un atout

Ce que nous vous offrirons

• 25 jours de congés payés + 2 jours Deckers

• Extras, avantages et opportunités de bénévolat - Être un membre apprécié de l'équipe UGG

et Deckers Brands signifie bien plus qu'un simple salaire. Des remises généreuses aux

programmes communautaires, nous offrons une variété d'avantages intéressants.

• Croissance et développement ; Deckers Brands s'est construit sur l'idée de la poursuite de la

passion. C'est pourquoi nous offrons de nombreuses opportunités et un soutien pour le

développement personnel et professionnel, y compris un programme mondial de mentorat.

• Allocation d'uniforme

• 30% de réduction sur les produits des marques Deckers (UGG, HOKA, Teva) en ligne, et 30%

en magasin.

Égalité des chances en matière d'emploi

La diversité et l'inclusion sont la clé de notre succès. Nous sommes fiers d'être un employeur offrant

l'égalité des chances et nos employés sont des personnes aux forces, aux expériences et aux formations

différentes qui partagent une passion pour nos marques. Nous accueillons les candidats qualifiés, quels

que soient leur race, leur couleur, leur religion, leur sexe, leur orientation sexuelle, leur identité de

genre, leur expression de genre, leur origine nationale, leur âge, leur statut de militaire ou d'ancien

combattant, leur handicap mental ou physique, leur état de santé et toutes les autres belles parties de

leur identité.

Full Time Sales Associate, UGG

About UGG

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each

other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG

brand to life through every interaction and evolve industry ideas by delivering experiences our

customers’ desire. As a member of the Deckers Family, you represent our brands and deliver

unique, personalized shopping experiences.

Description

As an UGG Sales Associate, you create personalized shopping experiences for our customers

that drive brand loyalty. You understand the importance our modelling our Service Training

Program and you greet customers promptly and courteously as they enter the store. You ensure

that all customer questions are addressed accurately and responded to before they leave. You

provide exceptional service from start to finish, including effectively communicating our return

policy. You maintain a positive, cheerful attitude with customers and team members and

promote the store and brand image in all interactions including adhering to a dress code. You

provide exceptional customer service to both our in-store customers and those who call on the

phone.

Core Competencies

• Ensure the highest level of customer service possible

• Prioritise brand and product knowledge training in customer interactions

• Communicate effectively with customers, team members, management, and corporate

stakeholders

• Contribute to a team and cooperate to achieve goals

• Multi-task in a fast-paced environment

• Respond to problem situations with professionalism

Who You Are

• A natural communicator who conveys the UGG and Deckers Brands vision and mission

• A motivated team player and self-starter

• You have a problem solving mindset and approach challenges with agility

We Would Love to Hear From People With:

• Previous Retail experience is a plus

What We Will Give You

• Extras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers

Brands team means more than just a paycheck. From generous discounts to community-

based programs, we offer a variety of cool extras.

• Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s

why we offer extensive opportunities and support for personal and professional

development including a Global Mentorship Program

• Uniform Allowance

• 30% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30% instore discount.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and

our employees are people with different strengths, experiences and backgrounds who share a passion

for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual

orientation, gender identity, gender expression, national origin, age, military or veteran status, mental

or physical disability, medical condition and all of the other beautiful parts of your identity.

#DeckersEMEA

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