Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Mortgage Operations Manager

Deephaven Mortgage10 open roles

Where
Charlotte, NC
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowMortgage Operations ManagerDeephaven Mortgage · Charlotte, NC

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Deephaven Mortgage's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Deephaven Mortgage postings stay open a median of 47 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 34.0%30 days
This job: posted 2 days ago

Deephaven Mortgage median: 47 days open

The posting

Why Deephaven Mortgage?

Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan.

We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity that is supported by common-sense underwriting.

Deephaven is comprised of two lending platforms. Our wholesale channel offers loans through a network of over 1,000 independent mortgage brokers. Our correspondent channel buys loans from over 200 correspondent partners.

Deephaven’s headquarters are in Charlotte, North Carolina. To learn more about our innovative loan solutions please visit www.deephavenmortgage.com or email us at [email protected].

Job Overview

The Wholesale Operations Manager will be responsible for managing the end-to-end mortgage process, from loan origination to closing and servicing, ensuring operational efficiency, compliance with regulations, and adherence to company standards. This role will involve leading a team, optimizing processes, and ensuring excellent customer service while meeting financial and compliance goals.

This role is hybrid in office in the Ballantyne are of Charlotte, NC 3 to 4 days a week.

What You'll Do

  • Manage and lead a Wholesale Operations team consisting of Account Managers while building a culture of teamwork and mutual supportiveness
  • Provide daily oversight of the team to ensure loans are completed according to established policies and procedures and within all TRID, federal, and state regulatory requirements
  • Manage the daily pipeline to ensure loans are closed or dispositioned timely
  • Work closely with all team members to ensure they are providing a high level of service and meeting partner expectations
  • Partner with internal staff (e.g., Underwriter, Processor, Closer, Operations Management) and clients throughout the origination process to ensure efficient, quality closings
  • Work closely with underwriting management throughout the loan process
  • Assist the team in handling loan-level questions and issues, and in preparing and disseminating updated mortgage origination and compliance standards and procedures
  • Work with vendors and various company departments to streamline processes, quality, and risk assessment

What We Need

  • 2+ years of previous management experience
  • 4+ years of mortgage operations experience
  • Adopts the Deephaven culture, contributing to an environment of teamwork and promoting a positive company image to external customers
  • Complies with Deephaven policies and procedures
  • Completes all assigned training by required dates
  • Ability to communicate effectively with others, both verbally and in writing
  • Organized, analytical, detail-oriented, self-motivated
  • Knowledge of current regulatory compliance requirements
  • Ability to maintain the highest level of confidentiality
  • Presents self in a professional manner and can interact with all levels of the organization and outside contacts appropriately
  • Proficient in MS Office, including Word and Excel
  • College degree or comparable work experience
  • Ability to complete responsibilities effectively and efficiently with minimal direction

Privacy Policy

This organization participates in E-Verify

Our Perks

Flexible Time to Recharge – Personalized Time Off for What Matters (because rest isn't one-size fits all)

Future Finance Focused – Generous employer-matched 401(k) plan

Community Connect– Philanthropy Committee that creates charitable initiatives

Health from Day One – Comprehensive health insurance starting on day one of employment

Family Matters – Competitive maternity and paternity leave

Culture & Celebrations – Culture Committee with team-building events and celebrations

Ideas Welcome – Encouraging thought leadership and innovation

Guidance & Growth – Mentorship opportunities for career development

Perk Up – Exclusive discounts on travel, tech, pets, legal, and more

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Deephaven Mortgage's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Deephaven Mortgage's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Deephaven Mortgage's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.