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Open nowPosted 101 days ago

ServiceNow Architect

Delan Associates, Inc451 open roles

Where
Columbus, Ohio, United States
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Your applicationOpen nowServiceNow ArchitectDelan Associates, Inc · Columbus, Ohio, United States

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  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 101 days ago

The posting

Mode on Interview - In-Person/ Video depending on HM, Need Local, Need convertible candidate

Role: ServiceNow Architect

Location: Must be located in Columbus OH for Onsite work

Role Overview: We are seeking a dual-threat ServiceNow Architect to lead the technical design and execution of enterprise-wide solutions for a high-profile public sector client. This role requires a professional who can operate at a strategic architectural level—defining platform standards and governance—while remaining "hands-on" to develop, configure, and troubleshoot complex workflows. The successful candidate will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.

Key Responsibilities:

  • Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.
  • Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.
  • FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.
  • Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.
  • Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.
  • Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.

Required Qualifications:

  • Experience: 8+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.
  • Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service Portal).
  • Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.
  • CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector context.
  • Soft Skills: Ability to work onsite in Columbus, OH, and lead technical work sessions with diverse stakeholder groups.

Required Certifications:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist (CIS) – ITSM or ITOM preferred
  • ITIL v4 Foundations

Preferred Certifications:

  • ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)
  • Security+ or similar cybersecurity certification
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